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Rick Case Hyundai Plantation

Fort Lauderdale, FL

3.5
2,588 Reviews

925 N State Road 7

Fort Lauderdale, FL

33317

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2,588 Reviews of Rick Case Hyundai Plantation

October 30, 2020

It's been a little over a year since I purchased my vehicle and this is the best experience I've had so far. Drop off was easy and I received my car back in just a few hours as promised. However, I r More

by Mrs. Hines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Tavarez
Oct 30, 2020 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent service experience with our dealership. If you could please contact our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

October 29, 2020

Rick Case Hyundai on 441 and Sunrise is the BEST! Entire staff is friendly and strive to give the best possible deals with no hassle More

by Tootie@828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiel Ramoutar, Omar Hajira, James Robichaud
Oct 30, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your lovely review and 5-star rating!

October 28, 2020

We were very pleased with Omari Samuel (Rick Case Hyundai). Was an easy car buying process and definitely recommend them. Omari was responsive and was great to deal with and even after purchase we More

by MeghanD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omari Samuel
Oct 29, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your great review and 5-star rating! We are so glad that Omari provided you with a great experience and we hope to continue to serve you again in the future.

October 26, 2020

Painless service from beginning to end. Eat a banana and a bagel while you wait for your car to be ready... drink some coffee too. More

by nsakallah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Abualown, Abdel Mahmoud, Colin Lord, Ernest Bynes, Midgi Kasten
Oct 27, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-star rating!

October 24, 2020

I scheduled my car for a service online fr 3:45pm. I did not get to see my service advisor until 4:30pm. I’m was not happy 🙁 More

by Quarrierose
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Labelle
Oct 27, 2020 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. We never want our customers to leave feeling frustrated or upset. Please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

October 23, 2020

Midgie and Collin have fixed my views of Rick Case! For the best, new advisor was great too. Jose made it go smoothly and painlessly. More

by Surewood87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fletcher, Colin Lord, Alex Pichardo, Midgi Kasten
Oct 27, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with us. Thank you for your 5-star rating and we hope to serve you again in the future!

Oct 27, 2020 -

Rick Case Hyundai Plantation responded

:)

October 21, 2020

The best of the best! From the time I walked in to the time I walked out. Service and customer service was excellent. Thank you! More

by ms.boucicaut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omari Samuel, Tom Owen, Jean Jaques
Oct 21, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-star rating and we hope to serve you again in the future!

October 21, 2020

Worst service ever, I booked an appointment at 9:00 for an oil change. They made me wait for two and a half hours, I had an appointment why did I have to wait so long???? Then when they handed my car they More

by Kobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whoever handed in my car keys should be fired He was very rude when I asked where my car was and he pointed a mile away and I asked him why didn't you bring to the door and he ignored me and walked away
Oct 22, 2020 -

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. We never want our customers to leave feeling frustrated or upset. Please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

October 21, 2020

All the employees were very helpful in helping me get the car I wanted. Process was easy and smooth. They were very communicative after the sale was completed. More

by lawj13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude Toussaint
Oct 22, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-star rating!

October 19, 2020

Excellent service. James Richardson was very professional and I give him 5 out of 5 I will surely have my Hyundai serviced at Rick Case More

by sheldonhorwitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Richardson
Oct 20, 2020 -

Rick Case Hyundai Plantation responded

Thank you so much for your 5-star rating! We are so glad you have a wonderful experience and we hope to serve you again in the future.

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