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Rick Case Hyundai Plantation

Fort Lauderdale, FL

3.5
2,588 Reviews

925 N State Road 7

Fort Lauderdale, FL

33317

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2,588 Reviews of Rick Case Hyundai Plantation

October 19, 2020

I took the car for service today 10/19/2020, for low Freon, I bought this car from them in January 2020, now I thought this was cover under warranty, since Robert never mention otherwise when I drop the More

by sal.vaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Labelle
Oct 20, 2020 -

Rick Case Hyundai Plantation responded

We are sorry for your recent experience with our dealership. We never want our customers to leave feeling frustrated or upset. Please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

Oct 20, 2020 -

sal.vaca responded

I tried calling and what do you know all I get is a voicemail, left a message a no call back

October 16, 2020

It was my first visit at this dealership.I brought my It was my first visit at this dealership. I brought my car to be serviced and noticed the following: Friendly staff and attention to customers More

by Steff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamir
Oct 19, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great first visit with our dealership. Thank you for your 5-star rating and we hope to serve you again in the future!

October 14, 2020

The service was quick, and people very nice, every time I go there I have to wait a lot, but this time was quickly i am so happy with that More

by Yamila155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Richardson
Oct 14, 2020 -

Rick Case Hyundai Plantation responded

Thank you so much for your rating! We are so glad that you had a wonderful experience with us and we hope to serve you again in the future.

October 14, 2020

Service and support by the Service department crew especially Mr Ernest was superb. They make your stay and the work worth coming back and be able to recommend to other. More

by Bmmas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
Oct 14, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our service department. Thank you for your 5-star rating and we hope to serve you again in the future!

October 14, 2020

James Richardson was very friendly, personable and was right their to greet me when I drove up. He made sure I understood everything before I signed the papers. He is almost as good as Tom Owens! Once More

by mstrongnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Richardson
Oct 15, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that Jimmy provided you with great customer service. Thank you so much for your 5-star rating! We will relay your message for the other concerns you have and we hope to serve you again in the future.

October 14, 2020

I arrive here by mistake I was planning to go to a different agency I have to say that I got an amazing service and I will come back! More

by Sivanben140881
Recommend Dealer
Yes
Employees Worked With
Kiel Ramoutar, Omari Samuel, Jean Jaques
Oct 15, 2020 -

Rick Case Hyundai Plantation responded

That is great to hear :) Thank you so much for your 5-star rating! We are so glad that you had a great experience with our dealership and we hope to continue to serve you in the future.

October 13, 2020

Having an 8am appointment meant nothing. I arrived at 7:30am to avoid a lengthy stay. I was first in line. It took 3 1/2 hours to replace passenger door lock, fix side mirror and do an update. I had a s More

by Edie0821
Customer Service
Recommend Dealer
No
Employees Worked With
Robert Labelle
Oct 13, 2020 -

Rick Case Hyundai Plantation responded

We are sorry for your recent experience with our dealership. We never want our customers to leave feeling frustrated or upset. Please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

October 12, 2020

Good personnel and service. Very courteous and friendly staff. Time efficient on getting the work accomplished. Very clean waiting area with plenty of room for all the customers. More

by Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy, service personnel. extremely eady to deal with and very curteous.
Oct 13, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your lovely review and 5-star rating! We are so glad that you had a great experience with us and we hope to serve you again in the future.

October 12, 2020

Jahnyi was great. He showed me options and helped me make the right choice. He Showed all the features and benefits and answered all my questions. More

by epmelas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jahnyi
Oct 12, 2020 -

Rick Case Hyundai Plantation responded

Thank you so much for your 5-star rating! We are so glad that you had a wonderful experience with Jahnyi and we hope to serve you again in the future.

October 11, 2020

Sales dept. was great! Third car I purchased From Marty I. Always works with me... He knows just what I want in a car. Got a very good deal!! More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Israel, Colin Lord, Ernest Bynes
Oct 12, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a wonderful experience with us Martin and that Marty provided you with great customer service. Thank you for your rating and we hope to serve you again in the future!

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