Rick Case Hyundai Plantation

I'm disappointed with their communication skills the cashier had me waiting for over 20 minutes she was missing a signature, someone took the paper work got it sign came back with in 5 minutes I was cashier had me waiting for over 20 minutes she was missing a signature, someone took the paper work got it sign came back with in 5 minutes I was standing with in 10 feet from her she took care about 5 to 6 customers, I heard another employee mention my name and she took my paperwork to the side I mention to her that's me I told her that I been standing there for over 20 minutes and she said that I should it been standing on line I'm thinking that because she had already started my paperwork that she would it said I got your paperwork step to the window so I'm thinking that maybe I should it been a, let's leave it there. More

Jimmy Richardson was excellent! Explained everything in detail with timeframes & what to expect. Provided his mobile #. Called me with info when he said he would. Excellent service!!! detail with timeframes & what to expect. Provided his mobile #. Called me with info when he said he would. Excellent service!!! More

It is hard to write a review about my visit today. Ernest Bynes was my service provider and did a wonderful job. It is the 2nd or 3rd time he has assisted me. The tailgate would not open. When it Ernest Bynes was my service provider and did a wonderful job. It is the 2nd or 3rd time he has assisted me. The tailgate would not open. When it was done, I checked by manually opening it. When I got home however it would not open with the remote. I have to return tomorrow. A more important comment is about Covid 19. I though your social distancing was poorly managed. Further it was surprising that the majority of your floor Sales staff either had their mast down to their chin or below their nose and some had clients on the other side of their desks. This made made me very uncomfortable. I also did not see any cleaning being done in seating areas after service clients left as their vehicles were finished. More

My service representative Robert was very professional. I appreciated his attention. I explained to him what I would like checked and he assured me that everything would be handled. appreciated his attention. I explained to him what I would like checked and he assured me that everything would be handled. More

Jimmy was very patient and explained clearly what was wrong with my car and was able to get it repaired very quickly. I dearly hope that there are others on the Hyundai team that are just like him. Thank wrong with my car and was able to get it repaired very quickly. I dearly hope that there are others on the Hyundai team that are just like him. Thank you so much, greatly appreciated. More

Very nice customer service. Not too long of a wait. Service was excellent. Close to my area and never had an issue with thr dealership. Service was excellent. Close to my area and never had an issue with thr dealership. More

Service was great the sales rep knew his information . it was well explained and i love my suv. Keep up tje good work guys. Thanks was well explained and i love my suv. Keep up tje good work guys. Thanks More

All concerns were addressed and resolved in a timely fashion. The car is driving well and I am happy with the work done in my car. fashion. The car is driving well and I am happy with the work done in my car. More

Excellent service. Twenty five word minimum it is not necessary if I respond saying that the service has been excellent from star to finish from all the personal involved. necessary if I respond saying that the service has been excellent from star to finish from all the personal involved. More

Sam goes out Of his way to provide customer service. I have had this ongoing problem with his car since I initially purchased it brand new and Sam has corrected it and it still continues to be a problem a have had this ongoing problem with his car since I initially purchased it brand new and Sam has corrected it and it still continues to be a problem and Sam is working on it at as best as he can with due diligence. I appreciate his effort More