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Rick Case Hyundai Plantation

Fort Lauderdale, FL

3.5
2,585 Reviews

925 N State Road 7

Fort Lauderdale, FL

33317

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2,585 Reviews of Rick Case Hyundai Plantation

August 30, 2020

Top notch service. I would definitely go back in future. Abdel was exceptional. Took his time to explain everything I needed to know. Five stars all round. More

by regi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Abualown, Abdel Mahmoud, Luis Giraldo, Omar Hajira
Aug 31, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your 5-Star Rating! We are so glad that Abdel provided you with great customer service and we hope to serve you again in the future.

August 28, 2020

My husband and I worked with James who was great! Ask for him when you visit this location! He went out of his way to work with my budget and find a vehicle that I am extremely happy with. Great experience!! More

by Templea1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon Rosario, James Robichaud
Aug 31, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a wonderful experience with James and got a car that you love. Thank you for your 5-Star Rating!

August 23, 2020

Management has great people and they should be commended for their professionalism and good customer service. Karim was understanding and explained things in a professional and courteous way. Excellent More

by rcdiaz58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omari Samuel
Aug 24, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that Karim and Omari provided you with great customer service. Thank you so much for your rating and we hope to serve you again in the future!

August 14, 2020

2021 Palisade Joe made my transition from a G-90 to the 2021 Palisade easy. He did an awesome job. Thank you so much. Go see Joe for your next Hyundai or Genesis More

by jm.sedawie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lovric
Aug 14, 2020 -

Rick Case Hyundai Plantation responded

Congrats on your new Palisade! We are so glad that Joe provided you with a great experience and thank you for your 5-Star Rating!

August 13, 2020

Just awful Everything you've ever heard about people not want to deal with dealerships is perfectly exemplified by Rick Case. After a terrible experience, the More

by BillF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Reece, Luis Giraldo, Donnie Barnes
Aug 14, 2020 -

Rick Case Hyundai Plantation responded

We are sorry for your recent experience with our dealership. If you could please contact our General Manager Fares Abualown at 954-377-7504 or fares abualown@rickcase.com, to further discuss this matter. Thank you!

August 03, 2020

Fast and efficient service they always do the maintenance services on my vehicle on time and the correct way the first time everytime, thank you. More

by ...
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy service advisor.
Aug 04, 2020 -

Rick Case Hyundai Plantation responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-Star Rating and we hope to continue to serve you in the future!

August 02, 2020

i start workin with this deeler in 2010 to now and I'm more than a customer there that's why continue with them thss as mis More

by hepoca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fares Abualown, Horacio "Eddie" Andrade, Colin Lord, Alex Pichardo, Midgi Kasten, Luis Giraldo, Stefano Vigil, Tom Owen, Johnathon Rosario, Omar Hajira
Aug 03, 2020 -

Rick Case Hyundai Plantation responded

Thank you for your rating and for being a loyal customer!

July 27, 2020

Ernest is very friendly and helpful. Extremely courteous and respectful. Always takes the extra time to take care of the customer. Highly recommend him as a service writer More

by BR
Recommend Dealer
Yes
Employees Worked With
Ernest Bynes
Jul 28, 2020 -

Rick Case Hyundai Plantation responded

We are so glad the Ernest provided you with a great experience. Thank you for giving us 5-Stars and we hope to serve you again in the future!

July 24, 2020

I had a horrible visit today, we waited 3 hours for oil change and for them to check the AEB. No one told us they're running behind. I'm furious at this time. More

by Wayne montaque
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember
Jul 27, 2020 -

Rick Case Hyundai Plantation responded

We are sorry that you did not have a positive experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at 954-377-7561 or colinlord@rickcase.com, to further discuss this matter. Thank you!

July 14, 2020

Excelente services Midgi provides a good customer Excelente services Midgi provides a good customer service Carlos is so kind and always provided a excellent customer services and understands what More

by Mariah
Recommend Dealer
Yes
Employees Worked With
Carlos Flecha, Midgi Kasten
Jul 15, 2020 -

Rick Case Hyundai Plantation responded

We appreciate your review and 5-Star Rating! Thank you for choosing Rick Case Kia. We are so glad that Midgi and Carlos provided you with great customer service and we hope to serve you again in the future,

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