
Rick Case Kia Sunrise
Sunrise, FL
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286 Reviews of Rick Case Kia Sunrise
Happy Customers Jerry Alvarez has been very patient with my husband and i with picking our family SUV. He was very helpful and professional. We definitely recommend y Jerry Alvarez has been very patient with my husband and i with picking our family SUV. He was very helpful and professional. We definitely recommend you come in and let him help you. More
Oil change 3 hrs than Daniel said I needed an antenna Long story short when I took the car back for the anttena wish my anttena was not even loose as they said it was Elvis and Daniel we're insisting on m Long story short when I took the car back for the anttena wish my anttena was not even loose as they said it was Elvis and Daniel we're insisting on me doing a survey on the spot and that they would do it for me I told them I never heard of such a thing you have not even given my keys back what's the problem I will do it later, even the guy that was there said he never heard of such a thing, got my keys left there went home than I went back to the car to get the dealership's paper work when I noticed a dent on bottom right bumper called the dealer it was closed went back the following morning my son went inside to get Daniel he took pictures to give to Elvis I never got a call back like Daniel said, so on the 4th day I called Elvis answered said to come in went there it was a waste of time nothing was done call and emailed Rick Case to no avail not even a call back from Rick Case and now my phone number is blocked NOT CUSTOMER SERVICE AT ALL , AND MY CAR STILL DENTED. More
Buying a New Car Frank Martinez, Anthony Larson and Jamal Sheikha are top notch. I came in to buy a new car and was very unsure of exactly what I wanted. Frank was ext Frank Martinez, Anthony Larson and Jamal Sheikha are top notch. I came in to buy a new car and was very unsure of exactly what I wanted. Frank was extremely patient and listen to my wants and suggested different cars. Anthony was just as helpful. Patient and not in the least bit pushy. When it was time for the finance part Jamal was great and explained everything I needed to know. I am extremely pleased with the service I got and the outcome of the day. I left the dealership with a new Soul and without having any questions unanswered. I hope that the "powers that be" recognize their employees as hard workers and people that actually care and are #1. I will definitely come back to Rick Case Kia and recommend them to family and friends. Thanks Guys Mark Paynter More
Juan Carlos was the best ever! Juan Carlos was a fabulous salesman! Juan was very knowledgeable and communicated professionally. I strongly recommend this dealership when deciding w Juan Carlos was a fabulous salesman! Juan was very knowledgeable and communicated professionally. I strongly recommend this dealership when deciding where to go. The dealership is very clean and inviting. More
very pleasant experience choosing a car We were met with Frank Martinez who turned out tobe the best car salesman we ever had. Gave us all the info needed to make the right decision for us. We were met with Frank Martinez who turned out tobe the best car salesman we ever had. Gave us all the info needed to make the right decision for us. More
Cared about me Frank Martinez did an excellent job at helping me find the best car for me. It was quick and easy. I wanted a specific color and interior. Frank Martinez did an excellent job at helping me find the best car for me. It was quick and easy. I wanted a specific color and interior. More
Awesome service Got me a Kia!!! loved the service Mr. Jerry Alvarez provided, my husband and i had questions which Mr. Alvarez provided answers to. Loved it, I truly Got me a Kia!!! loved the service Mr. Jerry Alvarez provided, my husband and i had questions which Mr. Alvarez provided answers to. Loved it, I truly recommend this place to anyone who is considering buying or even lease a car. More
Great Experience Let me just say that Rick Case Kia was actually the second dealership that we had visited that day. My wife and I had done all the research and knew e Let me just say that Rick Case Kia was actually the second dealership that we had visited that day. My wife and I had done all the research and knew exactly which car we wanted to lease. We showed up at the first dealership and I’ll just say there first offer was $2500 down more than the special offer on Kia’s national website. we went back and forth for about an hour and finally left because they refused to come close to the advertised special offer. We went to Rick Case and were met by Frankie Martinez. We found the car, he said “Let’s Make this easy, tell me what you can do and we we’ll try to make that happen.” 10 minutes later we had a deal. It was just over the Special offer but with the upgraded version of the car we originally wanted. Great team. Great people. Definitely recommend. More
Very nice Excelente atención. El Sr Frank ha sido siempre el vendedor cuando he comprado carros en Kia. Una persona muy agradable y profesional. Siempre me ayud Excelente atención. El Sr Frank ha sido siempre el vendedor cuando he comprado carros en Kia. Una persona muy agradable y profesional. Siempre me ayudó y orientó. Estoy segura que si tuviese que volver no dudaría en buscarlo a él. More
Amazing The staff was so nice and funny. Christian Maidana was welcoming and warming as he helped us out get a great car with a great deal. The staff was so nice and funny. Christian Maidana was welcoming and warming as he helped us out get a great car with a great deal. More