
Rick Case Kia Sunrise
Sunrise, FL
Filter Reviews by Keyword
By Type
286 Reviews of Rick Case Kia Sunrise
Ryan Williams Was a phenomenal salesman I left there very very happy from the beginning to the end of the deal and I would recommend many people to come to visit Kia and sawgrass very happy from the beginning to the end of the deal and I would recommend many people to come to visit Kia and sawgrass More
Horrible Service Department. Deceived about services to vehicle. Dealership added services to my vehicle I did not ask for. Also when I dropped vehicle off, everything was performing good except for Auto vehicle. Dealership added services to my vehicle I did not ask for. Also when I dropped vehicle off, everything was performing good except for Auto Light Switch which I wanted replaced. Then I received a text a day later and was told battery might need to be jumped versus it is bad and needs to be replaced. When I arrived car was dead eventhough I asked for car to be ready when I picked it up. I also was told that Service Manager would return my call to resolve. I believe since I was not told my battery was dead, the dealership should replace battery since they did not tell me the entire truth. I would like to hear from GM so I can discuss further. More
Best experience buying a car ever! All the credit goes to Ryan Williams and his team behind the scenes. I felt comfortable with Ryan within the first five minutes of meeting him. His calm, cool and down to e Ryan Williams and his team behind the scenes. I felt comfortable with Ryan within the first five minutes of meeting him. His calm, cool and down to earth demeanor, kept me moving forward. Buying a car can be grueling, I had the complete opposite experience because of Ryan. Thank you again! More
I am very pleased with the professional service that I received at Kia. Juan Carlos the sales associate was great and very professional. The whole buying process was such a pleasure and the vehicle was pr received at Kia. Juan Carlos the sales associate was great and very professional. The whole buying process was such a pleasure and the vehicle was presented and delivered to me in absolute pristine condition. Highly Recommend Juan Carlos and this Rick Case Kia dealership at Sunrise. More
I don't think I will have enough space to say how wonderful this dealership it. Ryan Williams was kind, patient and professional. He took his time and really made me feel special. I absolutely lov wonderful this dealership it. Ryan Williams was kind, patient and professional. He took his time and really made me feel special. I absolutely love my new car that he found for me. He made every effort to make me feel comfortable and valued. Jamal in finance made the experience easy and quick. He was kind and answered all my questions. Jimmy, the GM, was also right there to make me feel at ease. I have purchased many vehicles in my 77 years and I will tell you that this was the best experience ever. The kindness and respect I received from these people was exceptional and I would recommend them highly. They will all have a special place in my heart and in my prayrs. More
From the moment I stepped into the dealership, the attention was incredible. Customer service was impeccable and Ryan Williams was extremely helpful and professional. He was very patient listening car attention was incredible. Customer service was impeccable and Ryan Williams was extremely helpful and professional. He was very patient listening carefully what I needed. He made me feel like his priority was to meet my needs. In no moment I felt like my credit wasn’t gonna be enough to make me a buyer which meant a lot because I was worried at the beginning. Ryan went above and beyond to make me feel welcomed and made sure I was happy with my purchase. Him and his manager Jamal Sheikha worked with me until the end! The store was closed but they didn’t stop working for me until I left with my new Kia happy. I am so satisfied with the experience I had and how well I was taken care of. 100% recommend! Which I actually already did to my friends and family. I am glad I made the choice to go to this location (didn’t have a great experience at the prior Nissan dealership) because the service and attention is definitely 5 stars! More
Very pleasant staff and helpful. James Robichaud is wonderful. He took his time with me, he was very patient. He explained all the technology with me, took his time and would recommend him as your next wonderful. He took his time with me, he was very patient. He explained all the technology with me, took his time and would recommend him as your next salesperson. Thank you again James More