Rick Case Kia at Gwinnett Place

My first visit to Case All I can say is service is the word and Raymone Carter is the reason I would come back! The kindness and paytience of every body I worked with on All I can say is service is the word and Raymone Carter is the reason I would come back! The kindness and paytience of every body I worked with on my new adventure with your dealership in my new Kia car. It reconfirmed why my Kia Sorrento was the right car for me. Raymone Carter super polite, super kind and really patient with me gave me an awesome experience at your Kia dealership. That experience encouraged me to visit the parts department. Mr. Jeff Miller where I purchased go to items for my car. Then I visited your sales department for a reference to the car I just purchased at another dealership. I now know my next car will come from you. Best Deals In Town and extremely knowledgeable of the car. For more than 20 years I have been with a Kia car and service. I have always had an great experience with a Kia dealerships across the board until I ran across the Nalley Kia dealership where I had to have my car towed from a Nalley Kia Dealership in the middle of a work order due to the lack of service from a Kia dealership. It was a $3000 order and they were so hateful untruthful and downright untrusting that I pulled my car and had it towed to another service company to have the serviced completed elswhere. Nightmare Raymone Carter has restored my faith in a Kia Dealership once again. Thank you, Michealle Vanderpool More

Excellent experience!! The service was excellent . The employees made the process of getting a car quick and painless. Everything was done in under two hours . I will defini The service was excellent . The employees made the process of getting a car quick and painless. Everything was done in under two hours . I will definitely recommend this dealership to anyone who needs a car! More

Fantastic Customer Service Everyone went out of their way to make sure that all of my questions were answered and vehicle needs met. I definitely feel like I got a great deal! D Everyone went out of their way to make sure that all of my questions were answered and vehicle needs met. I definitely feel like I got a great deal! David was especially helpful and kind. More

Maintenance service Rick case service department was very professional ,friendly and kept me informed with what was going on with my car. I was offered something to drink Rick case service department was very professional ,friendly and kept me informed with what was going on with my car. I was offered something to drink while I waited. The coffee was great. My time there was less than they anticipated. The service department went over with me about my car before leaving. Thanks Rick Case Kia Service Department. You Guys Rock!!! More

Excellent Customer Service Dylan Saunders was amazing. No pushy salespeople. He listened and understood my needs. He was just genuine and I had a presently great experience to w Dylan Saunders was amazing. No pushy salespeople. He listened and understood my needs. He was just genuine and I had a presently great experience to what can be a stressful time. More

Great Service Advisor Had to take my Dad's car in for service and Daniel Yim in service was amazing. Great Service and attitude. Highly recommend. Thank you! Had to take my Dad's car in for service and Daniel Yim in service was amazing. Great Service and attitude. Highly recommend. Thank you! More

Great Service Experience Thank you Raymone! It was my first visit to this dealership. Raymone was excellent! Great customer service and very attentive to my explanation reg Thank you Raymone! It was my first visit to this dealership. Raymone was excellent! Great customer service and very attentive to my explanation regarding my service and open tickets. More

Ask for Greg! He's the Best Salesman! I recently purchased a new car at Rick Case. Greg Moore was the salesman that greeted me. He showed me the cars that I asked to see, not a car tha I recently purchased a new car at Rick Case. Greg Moore was the salesman that greeted me. He showed me the cars that I asked to see, not a car that might have been 'on special'. Greg provided professional, caring service and kept me informed at every step of the process. I truly appreciate his being genuine and personable. For me, it made the difference in my decision to conduct business with Rick Case as opposed to going to another dealership. Do yourself a favor and ask for Greg Moore. You deserve great customer service! More

Professional courteous service I drove 43 miles one way to get my KIA Sorento's oil change and maintenance check up. This was my 1st visit to this dealership. The outstanding servic I drove 43 miles one way to get my KIA Sorento's oil change and maintenance check up. This was my 1st visit to this dealership. The outstanding service that I received from Service Advisor Raymone was worth the trip. I will be back. More

Very Friendly,Very Professional Specially David Coleman and Financial Manager Jon YI very Friendly, Professional services. i will recommend to My Family and Friends. Awesome! Cost Specially David Coleman and Financial Manager Jon YI very Friendly, Professional services. i will recommend to My Family and Friends. Awesome! Costomer Service, Resonable Price More