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Rick Case Kia at Gwinnett Place

Duluth, GA

4.0
685 Reviews

3190 Satellite Blvd

Duluth, GA

30096

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Showing 685 reviews

October 10, 2016

Awesome customer service I purchased my first car here and my experience was amazing. The staff really takes the time to help you find what you want and will work with you to More

by AB1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Frison, Chett Rolle
Oct 10, 2016 -

Rick Case Kia at Gwinnett Place responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so glad our team gave you the experience you deserved. Please let us know should you need anything else pertaining your new vehicle.Thank you for your business and welcome to the Rick Case family!

Mar 22, 2017 -

AB1990 responded

I have had no luck with getting the tire pressure sensor looked at after multiple emails to Andrew. I hate that I did business with Rick Case being that customer service is only given before a purchase.

October 10, 2016

I had a problem Recently went to Rick Case Kia to get my mileage verified the process was a little rough and I didn't believe that it would be taken care of however m More

by Dexter E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy Burgess , Ivy Johnson
Oct 10, 2016 -

Rick Case Kia at Gwinnett Place responded

Hi Dexter- Thank you so much for taking the time again to give us your feedback. We are so glad that Ivy and Missy assisted you and helped you resolve the issues. We hope you enjoy your Kia Soul and please let us know how else we can help. Thank you for your business and for being part of our Rick Case family!

October 03, 2016

Fun & Easy Buying Experience - No High Pressure Sales here! From the time we walked in until the time we walked out, we felt like a valued customer. The Manager Mr Kim made us feel very welcome. Then we met wit More

by SandersFam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davon Goulbourne, Brady Koerner
Oct 03, 2016 -

Rick Case Kia at Gwinnett Place responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so glad Davon,Mr. Kim and our entire team made you feel like a valued customer and gave you the experience you deserved. Please let us know should you need anything else pertaining your new vehicle. Thank you for your business and welcome to the Rick Case family!

September 27, 2016

AMAZING!! Very helpful and beautiful cars. This was the last place we looked after driving 4 hours just to get a car. I really wanted an Optima and ended up with a beautiful one! They got the p More

by kaciebeckk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaldrin Rodriguez, Robert Baptiste
Sep 27, 2016 -

Rick Case Kia at Gwinnett Place responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so glad our team listened to you and gave you the experience you deserved. We hope you enjoy your new vehicle and please let us know should you need anything else. Thank you for your business and welcome to the Rick Case family!

September 21, 2016

New Car I had the pleasure of working with Marvin and Robert on the purchase of my new car. I had been searching for this exact vehicle for quite some time a More

by New Kia owner marietta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Harvey, Robert Baptiste
Sep 21, 2016 -

Rick Case Kia at Gwinnett Place responded

Good afternoon- Thank you so much for taking the time to provide us with a feedback. We are so glad that Marvin and Robert gave you the experience you deserved. We hope you enjoy your new car. Please let us know how else we can help. Thank you for your business and welcome to the Rick Case family!

September 17, 2016

sales Andy was our sales guy and he is great. The whole team at Rick Case was helpful, and friendly. And in sales , the manager Robert, and Chett the finan More

by Haithcock, L&R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Nguyen , Chett Rolle, Robert Baptiste
Sep 19, 2016 -

Rick Case Kia at Gwinnett Place responded

Good afternoon- Thank you so much for taking the time to provide us with your feedback. We are so glad that Andy and our entire team gave you the experience you deserved. Please let us know should you need anything else pertaining your new vehicle. Thank you for your business and welcome to the Rick Case family!

September 12, 2016

Great Customer Service Rick Case provided us with accurate information when we called in advance to let them know what we were looking for and find out what they currently h More

by GeorgiaCyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davon , Robert Baptiste
Sep 14, 2016 -

Rick Case Kia at Gwinnett Place responded

Good afternoon - Thank you so much for your feedback. Please let us know should you need anythin else pertaining your brand new vehicle. Thank you for your business and welcome to the Rick Case family!

September 12, 2016

Great Deal, No Pressure Our recent purchase of a new Sedona was a great experience. Overall, I believe we got a great deal. The dealer had multiple people involved, check u More

by JayKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Baptiste, Milton Adams, Chett Rolle
Sep 12, 2016 -

Rick Case Kia at Gwinnett Place responded

Good afternon Jay- Thank you so much for taking the time to provide us with your feedback. We are so glad we provided you with the experience you deserved. We hope you enjoy your brand new Sedona. Please let us know how else we can help. Thank you for your business and welcome to the Rick Case family!

September 11, 2016

Best car buying experience ever. Very knowledge and helpful sales team. Will buy there again. No high pressure, worked to keep us in our budget too. Financing was also flawless and More

by Peter R Gallo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Nyugen, Robert Baptiste
Sep 12, 2016 -

Rick Case Kia at Gwinnett Place responded

Good morning Peter- Thank you so much for taking the time to provide us with your feedback. We are so glad that Robert, Andy and our entire team provided you with the experience you deserved. Please let us know should you need anything else regarding your new vehicle. Thank you for your buiness and welcome to the Rick Case Family!

August 31, 2016

Great Place to Buy We were very pleased with the entire experience at Rick Case Kia. We had shopped the previous weekend at another dealer and were treated terribly and More

by Randy Flowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delmar Blackmon - Sales - 5 Stars for sure, Robert Baptiste
Sep 02, 2016 -

Rick Case Kia at Gwinnett Place responded

Good morning Randy - Thank you so much for your feedback. We are so glad Robert, Delmar, and our entire team was able to give you the experience you you truly deserved. Please let us know should you need anything else from us. Thank you for your business and welcome to the Rick Case family!

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