Rick Case Kia at Gwinnett Place

I have already recommended KIA at Gwinnett to my friends and family. It was my first experience with a dealership and it was not as I expected. I expected a stressful and pressuring trip. Debbie was my sale and family. It was my first experience with a dealership and it was not as I expected. I expected a stressful and pressuring trip. Debbie was my sales consultant. She made my first experience smooth and relaxing, even fun! She has a personality that made me feel very comfortable while i was there. I am very happy to be part of the KIA family! More

My husband was impressed with tv ads for the Kia Optima and wanted me to see the car since I was not leaning in that direction for a new car. We did not go to actually purchase that day but Perry Mallory and wanted me to see the car since I was not leaning in that direction for a new car. We did not go to actually purchase that day but Perry Mallory met us in the parking lot and answered all our questions, showed professionalism and knowledge of the car, was friendly, courteous and displayed no pressure tactics. After a test driive, I was impressed and after driving Cadillacs and Buicks all my adult life, I believed I could make the change and be very happy driving a new Kia Optima with all the extras included. Perry has continued to check up on us to be sure we had no questions which is appreciated. I presently have about 3500 miles on my new Kia and plan to schedule the first maintenance checkup at Rick Case. After driving a short time, the "low tire pressure" indicator came on and I called the Service Department and "Randy" told me to bring the car in and he would make sure everything was all right. I went right in and was very pleased with the service I received in the Service Dept at that time. More

I previously purchased a vehicle from Rick Case Kia and Perry Mallory has helped me both times. He is very patient and customer oriented, I felt comfortable asking questions and he was knowledgable about e Perry Mallory has helped me both times. He is very patient and customer oriented, I felt comfortable asking questions and he was knowledgable about everything that I asked about. He helped me from the beginning when I was just shopping around all the way until after I had made the purchase and needed help understanding different things about the car. I would recommend Rick Case Kia and especially Perry to anyone that I know is shopping for a new car. Collin Bramlett explained everything to me about financing the car, he was very patient throughout the entire process and I really appreciated that. Both Perry and Collin made the experience of buying a new car easy and enjoyable, I definitely am very pleased with the service and love my new car! More

I loved everything about my experience! After a long day at many dealers, Shelton was excited to show me the Kia Soul. His enthusiasm and friendliness were refreshing. The staff worked with me to get my pur at many dealers, Shelton was excited to show me the Kia Soul. His enthusiasm and friendliness were refreshing. The staff worked with me to get my purchase done properly, although I wasn't the most convenient customer (out of state tags & consigner). I really appreciated their attitude & welcoming nature! I didn't haggle the price, so I can't provide a solid rating on that but I was pleased with my purchase! Thanks a lot, guys!!! More

I had the pleasure to work with Viktor Reznik who helped me so much in buying a car. The entire dealership was so friendly I highly recommend taking your business to Rick Case KIA and see Viktor when you g me so much in buying a car. The entire dealership was so friendly I highly recommend taking your business to Rick Case KIA and see Viktor when you get there. More

Brandon was awesome he wasn't pushy but had no reason to be the deal we got from Rick Case Kia was the best offer given to us without negotiation. We checked at 3 Kia dealerships and no one gave us the d to be the deal we got from Rick Case Kia was the best offer given to us without negotiation. We checked at 3 Kia dealerships and no one gave us the deal Rick Case offered.The entire experience was so easy we done the deal through email and a few phone calls from 250 miles away and not only was it so simple the salesman Brandon personally drove the car down to us the next morning after we agreed to the deal. This dealership and salesman both get 5 stars from me. Thanks again Brandon and Rick Case Kia. We definitely recommend this dealership. More

Excellent service! I feel like I got a really good deal and it was really fast! I wasn't rushed or pushed into buying anything I didnt want. Claudio was nice and very helpful. I would definitely recommend and it was really fast! I wasn't rushed or pushed into buying anything I didnt want. Claudio was nice and very helpful. I would definitely recommend this place to anyone. More

Brandon was extremely helpful with our purchase. He was very friendly and we didn't feel pressured into a sale. very friendly and we didn't feel pressured into a sale. More

my wife and I were very pleased with the service given to us by Mr. Perry Mallory and the finance manager. We will recommend Rick Casey Kia Dealership to whom and any we speak with. Thank you so much in hel us by Mr. Perry Mallory and the finance manager. We will recommend Rick Casey Kia Dealership to whom and any we speak with. Thank you so much in helping us picking our vehicle. More