Rick Hendrick Chevrolet Buick GMC

Kelly, saleswomen, is honest trustworthy and reliable, great person to made a decision with, Thanks, Kelly great person to made a decision with, Thanks, Kelly More

This dealership deserves a “5-Star” rating insofar as the quality of service given and of my regular service advisor Stanley McKay. But I could not bring myself to clicking on the “5-Star” icons because of o quality of service given and of my regular service advisor Stanley McKay. But I could not bring myself to clicking on the “5-Star” icons because of one thing: the cost of service. Actually not the the cost of “service” per se, but the entire concept of “diagnostic fees” and its exorbitant cost! 9more than $200!!!) It used to be that if a person received an estimate on work that was to be performed, there would be no “diagnostic fees” if the person had the work done; unfortunately, that concept went by the wayside as did the dodo bird. However - as I stated - Stanley is a solid “5” as is the quality of the repairs performed by this dealership. More

Another great experience at Hendrick. Matt Langsam is the absolute best! They have a great team in Richmond! I called Matt and told him what i needed and three days later all was taken ca Matt Langsam is the absolute best! They have a great team in Richmond! I called Matt and told him what i needed and three days later all was taken care of! More

The atmosphere was electric 😁 and my sales team was very helpful and friendly. I felt “special “ not like I was bothering someone! helpful and friendly. I felt “special “ not like I was bothering someone! More

Getting ready for a day of Christmas shopping, my Terrain would not start. We got it jumped and I arrived at the dealership. The service team was wonderful and took care of replacing the battery. My day was would not start. We got it jumped and I arrived at the dealership. The service team was wonderful and took care of replacing the battery. My day was somewhat delayed but still successful. Thanks to all the folks at Hendricks. More

I had a great experience with the team here at Hendrick! They were very patient and had great deals on their cars. Tamara was my salesperson and we were blown away by her service. 10/10 experience I had a g They were very patient and had great deals on their cars. Tamara was my salesperson and we were blown away by her service. 10/10 experience I had a great experience with the team here at Hendrick! They were very patient and had great deals on their cars. Tamara was my salesperson and we were blown away by her service. 10/10 experience More

I received an urgent alert on my truck regarding my transmission two days before leaving to go out of town. I immediately texted Daniel Ortega on a Friday afternoon. He told me to bring it in Saturday transmission two days before leaving to go out of town. I immediately texted Daniel Ortega on a Friday afternoon. He told me to bring it in Saturday morning. They had it fixed within a few hours. I am very thankful for Daniel and the service team. Daniel is my go to and always gets me scheduled quickly for oil changes and service. The service is always a 10! More

Everyone on the Rick Hendrick team is friendly and professional—from the sales staff (Craig M) to the parts store to the service dept. (Jeff). I have purchased two used Corvettes from Hendrick and had professional—from the sales staff (Craig M) to the parts store to the service dept. (Jeff). I have purchased two used Corvettes from Hendrick and had two Corvettes serviced there. They did a great job. I traded two Corvettes to buy the two Corvettes from them and they gave me a great deal. Also during my service experience, the tech made a video showing what parts needed to be replaced and he emailed it to me. It doesn’t get any better than that. More

Very helpful making appointments Love the videos sent on progress of vehicle maintenance while waiting on progress of vehicle maintenance while waiting More

Thank you for the professional service provided, seems you strive for excellence and I appreciate that. you strive for excellence and I appreciate that. More