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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.7
574 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 574 reviews

September 09, 2026

Car was ready when promised; work was done; video report; reasonable price. Hard to get better than that. More

by envesting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
Sep 10, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Envesting, we appreciate you taking the time to leave us this feedback.

September 09, 2026

I recently purchased my 2026 Tahoe from Matt Langsam at Rick Hendrick, and I cannot say enough good things about my experience! Matt was fantastic from beginning to end. He made the entire buying process e More

by Lmt2547
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langsam
Sep 10, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Lmt2547, we are glad we could help!

September 06, 2026

Stanley McKay performed in a timely and thorough manner as usual! The videos were informative as well! More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Sep 07, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

If you have any further questions, please give us a call. We're always happy to help!

September 04, 2026

Outstanding service! My service adviser, Stanley, is awesome to work with and the team do solid work! Courteous, informative and I was kept in the loop throughout my a More

by atdc6flhrci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Sep 05, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Atdc6flhrci, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond!

September 04, 2026

Service and time to service was excellent. My service representative, Daniel Ortega, was/is excellent. He could be a role model for how representatives should interact with their customers. My More

by thezman47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Sep 05, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 03, 2026

Don't bring your car here for service. I dropped my Cadillac off with a check engine light. They did a timing chain for $8000 then gave it back with a blown engine. Then, they told me it w More

by Nigwop81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Mason, Mickey, Don, Bill.
Sep 04, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We would like the opportunity to address your concerns. Please reach out to us directly at (804) 793-9305 when you have a chance. Thank you, and we look forward to hearing from you.

Sep 05, 2026 -

Nigwop81 responded

You had my car for 3 months. You've had plenty of chances to put a new engine in it after blowing it up, I've had to tow it home from Virginia to Maryland. I spent almost $1000 for the tow. The car still has no engine. The only right thing you all as a business can do is pay to put an engine in at my local dealership.

August 31, 2026

I dealt with Aiden Spence. He was very patient with me and my needs. He made sure I got the best deal possible, and helped me get the vehicle I have been dreaming of for the pa More

by aq4558
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden Spence
Sep 01, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Aq4558, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Buick GMC Richmond. We're happy we could meet your expectations!

August 27, 2026

I am extremely satisfied with Hendricks dealership, they are always on point with the services that I need. I have never had to return for a service that they provided for rework or in-completed work. More

by skjkju0605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and inspector Gene
Aug 30, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Skjkju0605, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond!

August 20, 2026

While my initial experience negotiating with Darius via text was positive, the overall experience declined significantly after that. Darius and I agreed on what I felt was a fair price for the vehicle, and More

by johnrhuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darius
Aug 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We would like the opportunity to address your concerns. Please reach out to us directly at (804) 793-9305 when you have a chance. Thank you, and we look forward to hearing from you.

August 20, 2026

Ju’Wuan Smith was great to work with and did an excellent job with helping me buy my new car. More

by EJFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju’Wuan Smith
Aug 22, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond