Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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I recently purchased my 2026 Tahoe from Matt Langsam at Rick Hendrick, and I cannot say enough good things about my experience! Matt was fantastic from beginning to end. He made the entire buying process e Rick Hendrick, and I cannot say enough good things about my experience! Matt was fantastic from beginning to end. He made the entire buying process easy, stress-free, and actually enjoyable. What impressed me most was the time he spent with me after the purchase. He walked me through all of the features of my new Tahoe in detail, answered every question I had, and made sure I knew how everything worked before I drove away. I never felt rushed at any point. Matt truly went above and beyond and provided exceptional customer service. I absolutely love my new Tahoe and would recommend him to anyone looking for a great car-buying experience. 10/10 — ask for Matt! More
Outstanding service! My service adviser, Stanley, is awesome to work with and the team do solid work! Courteous, informative and I was kept in the loop throughout my a My service adviser, Stanley, is awesome to work with and the team do solid work! Courteous, informative and I was kept in the loop throughout my appointment via text and video! More
Service and time to service was excellent. My service representative, Daniel Ortega, was/is excellent. He could be a role model for how representatives should interact with their customers. My My service representative, Daniel Ortega, was/is excellent. He could be a role model for how representatives should interact with their customers. My experience could not have been better. Thank you Daniel. More
Don't bring your car here for service. I dropped my Cadillac off with a check engine light. They did a timing chain for $8000 then gave it back with a blown engine. Then, they told me it w I dropped my Cadillac off with a check engine light. They did a timing chain for $8000 then gave it back with a blown engine. Then, they told me it would be $14000 to fix it. I guess they're big enough that they can screw people over. More
I dealt with Aiden Spence. He was very patient with me and my needs. He made sure I got the best deal possible, and helped me get the vehicle I have been dreaming of for the pa He was very patient with me and my needs. He made sure I got the best deal possible, and helped me get the vehicle I have been dreaming of for the past 15 years. I can’t put into words how happy I am with the service Aiden and his team provided. More
I am extremely satisfied with Hendricks dealership, they are always on point with the services that I need. I have never had to return for a service that they provided for rework or in-completed work. are always on point with the services that I need. I have never had to return for a service that they provided for rework or in-completed work. More
While my initial experience negotiating with Darius via text was positive, the overall experience declined significantly after that. Darius and I agreed on what I felt was a fair price for the vehicle, and text was positive, the overall experience declined significantly after that. Darius and I agreed on what I felt was a fair price for the vehicle, and I scheduled an appointment to finalize financing and pick up the car. My wife and I drove 1.5 hours from the Shenandoah Valley to the dealership and arrived about 15 minutes early. Unfortunately, the vehicle was not properly prepared for delivery and had not even been cleaned. Additionally, although I had submitted my financing application the night before, the dealership had not processed it and was unprepared to discuss financing options when we arrived. As a result, what should have been a straightforward transaction turned into a four-hour wait before we were finally able to leave with our new car. Had the vehicle not been exactly what we wanted and the price not been fair, I likely would have walked away as soon as I saw the condition of the car. In the end, I’m happy with the vehicle and the price we received, but the dealership’s lack of preparation and inefficient process made for a very disappointing purchasing experience. More







