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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.7
525 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 525 reviews

April 13, 2026

The salesperson, Brandon was very knowledgeable and helpful. The financial advisor was also able to provide me with the information that I needed. More

by dmgraw30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 16, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Dmgraw30, thank you so much for your positive comments about Rick Hendrick Chevrolet Buick GMC Richmond!

April 13, 2026

My salesman John Stoner was get to work with and knows the Product. Our financial guy Mike was super helpful. We truly enjoyed the experience. More

by Happy camper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Stoner and Mike in financial
Apr 15, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Happy Camper, we're glad to hear you enjoyed your visit.

April 09, 2026

Service is always great. The facility is well kept, the service videos are helpful. Always helpful. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley
Apr 12, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Jw, we're so glad that we were able to go above and beyond your expectations!

April 06, 2026

Jeff was great. He is the man. Would not hesitate to come see him again. More

by Rlaibs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jefg
Apr 11, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Rlaibs, we're so glad that we were able to go above and beyond your expectations!

April 02, 2026

Stanley McKay and the service team was great as usual, even when confronted with a need to order parts! More

by JAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Apr 03, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Jam, we are glad we could help!

April 01, 2026

I was helped by Connor Flowers, respectful, helpful, knowledgeable & he greeted me. I purchased the vehicle at dealership and everyone was very helpful. More

by btigerfurby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flowers
Apr 03, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Btigerfurby, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

March 26, 2026

Highly recommend! Start to finish SUV purchase experience was pleasant, informative and professional. Five stars! More

by terri.german
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju’wuan Smith
Mar 29, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

March 23, 2026

Service was oil change and front brake pad and rotor replacement and oil change package. Service and service tech representative were excellent. More

by tmduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember
Mar 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Tmduck, thank you for your kind words and this wonderful review!

March 23, 2026

Awful experience. Went in for a recall issue and asked them to check on a gas cap issue and tire sensor. I scheduled an appointment, but it took 4 hours for them to st More

by Bbell-VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Connor
Mar 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

We would like the opportunity to address your concerns. Please reach out to us directly at (804) 793-9305 when you have a chance. Thank you, and we look forward to hearing from you.

March 23, 2026

The Service team was professional and responsive. I Highly recommend the Rick Hendricks team. Thomas was extremely helpful. More

by DavidChristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Mar 27, 2026 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Davidchristian! We're so happy we were able to help you out!