
Rick Hendrick Chevrolet Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
3,194 Reviews of Rick Hendrick Chevrolet Duluth
No haggling +no gimmicks=Perfect car buying Shelton Ray is a phenomenal salesman. He made my car buying a customer worthy experience. No haggling +no gimmicks=Perfect car buying. If you're buy Shelton Ray is a phenomenal salesman. He made my car buying a customer worthy experience. No haggling +no gimmicks=Perfect car buying. If you're buying a car go see Shelton Ray!!!! More
Just Amazing Jermil Dennis was my salesman and I must say this was just a wonderful experience. He made sure all my questions was answered and went above and beyon Jermil Dennis was my salesman and I must say this was just a wonderful experience. He made sure all my questions was answered and went above and beyond to make sure I knew how to operate my new vehicle. This is the place to go and person to work with when you go to Rick Hendrick. More
Darryl Greer- Superior Customer Service I walked into this dealership apprehensive about being 'sold' and coaxed into a vehicle I didn't want. I shared my car situation and what my goal was I walked into this dealership apprehensive about being 'sold' and coaxed into a vehicle I didn't want. I shared my car situation and what my goal was and he listened. We test drove my vehicle and went over all my pros and cons of trading out my car. He was patient when I was indecisive. and helped me determine what the best fit for my family was. That is the ultimate customer service when you are willing to listen to your customer's needs versus trying to land a sale! My experience with this young man was excellent. He represents himself and Rick Hendricks well! Thanks Darryl! Shaye, Kyle & Maddox Harrison More
I was lied about my 2019 Chevy Impala! MY is Seneca I purchase a new 2019 Chevy Impala and the person name Is Innocent Eguabor and his Manager name is Carlos i test drove it and ask was it MY is Seneca I purchase a new 2019 Chevy Impala and the person name Is Innocent Eguabor and his Manager name is Carlos i test drove it and ask was it a 6cylinder he said yes that it was ..well come to find out i found the tag price in my car compartment and read that it says its a ecotec 2.5l that's a 4 cylinder and also why would they hide the price tag in there in the first place..i clearly said that i wanted a 6 cylinder..this is unacceptable and that im am unhappy customer and would like to speak with the Manager it was just the principle about it situation i dont like being used because I'm a woman .. More
Jordan craft was the absolute best . Jordan craft was wonderful we had a blast ,we laugh and i got exactly what i wanted i never had fun buying a car before, i love rick hendrick chevrole Jordan craft was wonderful we had a blast ,we laugh and i got exactly what i wanted i never had fun buying a car before, i love rick hendrick chevrolet More
Great job guys What an awesome experience with the wonderful " Ricardo Anthony" and the team at Rick Hendrick Chevrolet. I have never had such a great team of sales What an awesome experience with the wonderful " Ricardo Anthony" and the team at Rick Hendrick Chevrolet. I have never had such a great team of sales and finance willing and able to meet my request for cost, monthly payments and quality of the car. Ricardo Anthony, you are a excellent sales consultant and a great personality. Im sending referral you way. Thanks for your help I hope you're still there when I go and get my next car. More
Total letdown. If I could give 0 stars I would. First off, the salesman and staff were nice and friendly, and did what "salespeople" do. They worked with me (but I h If I could give 0 stars I would. First off, the salesman and staff were nice and friendly, and did what "salespeople" do. They worked with me (but I had my own financing) and answered all my questions. Now...I Purchased a 2005 Jeep here February 2018. There were limited pictures of it online, as it apparently only recently came in. I scheduled to test drive it and it still had the previous owners trash in it (like it had literally just been dropped off) even though I scheduled the test drive. I left and decided to think on it. I came back 4 days later to see it all cleaned out and in the daylight and guess what...still not done, but no worries...I knew they would clean it when/if I purchased. Salesman did the salesman thing and said how it had this 66 point or whatever check that it goes through with service dept. and even though its used, its ok because there are rules to what they MUST do to ensure safety and what not. He kept saying how they arent a mom and pop, buy here pay here dealership (I had another Jeep I was looking at at none "dealership" dealership) and how they stand behind their service and quality and they are RICK HENDRICKS blah blah blah. Anyway...I got the Jeep, and maybe a few days later the check engine light came on. I took it to have code read and called RHC, but the light went off after a day, so I chalked it up to whatever. I later went to get my tags and was told by the clerk there wasnt a valid emissions on the jeep and that the dealership is suppose to handle that. Called RHC and they apologized and to their benefit did say they would do an emissions, but they are over an hour away and the test is only $15 so again...let it go. Now Im wondering if they did any of these "checks" they claimed they did. Little issues kept happening like loose cables and such, but they were simple enough to where I could just fix and move on. I was out of country for 2 months, but when I returned at the end of July it really gave me issues (after my 3 month limited warranty). Drive shaft literally fell off/out while I was driving, multiple sensor code issues, bad grounding wires, frayed wires etc. Latest clue of them not really working on the car before selling: my mechanic mentioned it needed an oil pan gasket. I go to buy one, then realize it looks exactly like a part that was already in the jeep. Yep...they knew it was bad, got the part and was probably going to put it on, but was there and buying, it so they said "why bother". Lucky for me I guess they did at least leave the part in the back. When I did speak with my salesman after all this his words were "well, thats the risk with buying used cars". Its almost a year since purchasing and I havent had my Jeep since August. Bought in Feb...I left in June, so out of the nearly 12 months I've had it, only drove it for 4 (and even then as my weekend/fun vehicle). NEVER will I trust anything from RICK HENDRICKS any location. I left an email and 2 facebook messages and never got any response. Worst customer service, worst vehicle service...just the absolute worst in every way. Make sure you demand records of what they have done to your vehicle if purchasing used. ( I did request this info as I was excitedly signing paperwork, and he said he would get it after, but never did). In the end...my opinion...avoid them like the plague. More
Just an amazing experience Jermil Dennis was my salesman and he was just amazing. I will be going back to trade my Camaro in with him. Rick Hendrick was just amazing. Jermil Dennis was my salesman and he was just amazing. I will be going back to trade my Camaro in with him. Rick Hendrick was just amazing. More
Knowledgeable Sales Purchasing can be a stressful experience, to say the least. However, dealing with Rick Hendrick Chevy made my experience a very pleasant experience. M Purchasing can be a stressful experience, to say the least. However, dealing with Rick Hendrick Chevy made my experience a very pleasant experience. Mahir Dzebo is a sincere, knowledgeable salesman. He, along with his colleagues worked with me to assure I got the vehicle of my dreams at a terrific price. Do yourself a favor and visit Rick Hendricks (DULUTH) if you want a great deal with super people! More
Fantastic Service Chris Lindamoon knows his cars and trucks very well. Awesome service and a great all around guy. If looking to buy a new or preowned car come see this Chris Lindamoon knows his cars and trucks very well. Awesome service and a great all around guy. If looking to buy a new or preowned car come see this guy right here. More