Rick Hendrick Chevrolet Duluth

Good Dealership and Good Service I was looking to trade in my car and I looked into a couple of dealerships. I was contact by the Internet Rep named Aaron. He was quick and made an a I was looking to trade in my car and I looked into a couple of dealerships. I was contact by the Internet Rep named Aaron. He was quick and made an appointment that was convenient for me. My appointment was with Joe Marrero that helped me out when I first stepped through the door. A nice guy and very knowledgeable about the cars he was showing me. He asked me a few question on what I was looking for. I told I was looking for a reliable car that saved on gas. We looked at a few car and he suggested the Chevy Sonic. I took the Sonic for a test drive and then I had only one question for him, does it come in green? We went through the numbers and he helped me every step of the way. He answered all my question and the deal was finalized with no hassle. More

Very Attentive to My Needs I had the best vehicle shopping experience ever! My sales consultant was Katina Wafford. She was very professional and very attentive to my needs. I c I had the best vehicle shopping experience ever! My sales consultant was Katina Wafford. She was very professional and very attentive to my needs. I came in expecting to purchase a 2015 Chevrolet Cruze and ended up with an awesome deal on a 2016 Chevrolet Cruze! Thank you to the entire team at Rick Hendrick Chevrolet for everything! Ms. Hoffman More

Go today and ride today! I absolutely loved my buying experience, I have never been where the car salesmen didn't try to push a car on you. Robert Williamson was my sales rep I absolutely loved my buying experience, I have never been where the car salesmen didn't try to push a car on you. Robert Williamson was my sales rep and he was absolutely awesome. He was strictly for me and getting my needs( and wants) meet. More

Excellent customer service I just purchased an equinox from Leo and I have never had a sales person take the time to go through all the navigation information on a car before. I just purchased an equinox from Leo and I have never had a sales person take the time to go through all the navigation information on a car before. This we very helpful and the procress was a quick. More

Excellent service Stop in and see Brushawn Fletcher and he will get you the deal you want. He will display excellent manner and will go above and beyond for you Stop in and see Brushawn Fletcher and he will get you the deal you want. He will display excellent manner and will go above and beyond for you More

Best customer service ever After visiting several dealership where the salespeople had no partience and could not tell me the true price of the car I'm buying. Leo and Fernando After visiting several dealership where the salespeople had no partience and could not tell me the true price of the car I'm buying. Leo and Fernando were by far the best salespeople ever.I purchased a car for my daughter and they made the car buying experience not so intimidating. They made sure I was satisfied with my car and its price and even went to another place to deliver it to me. These two salespersons have integrity and great customer service skills that will make me give referrals to anyone wanting to buy a car. I will be back to get myself one next year. My co worker just bought a new one last month from your dealership. Thanks again from one joyous customer. More

The Best Financing!!! few months ago, I had gone through a terrible divorce and was having a very hard time getting a car. At first, I went to Nissan and they told me that few months ago, I had gone through a terrible divorce and was having a very hard time getting a car. At first, I went to Nissan and they told me that I would have to go to a buy here, pay here, but I stopped by Rick Hendrick to see what they could do because I kept hearing their commercial. I worked with Trey at first and he set me up with a great deal and a fantastic rate. When I finished all the paperwork, I met Garrison and he showed me how to use everything in my car. They were both great and didn't treat me like just another car deal. Great job guys!!! More

Great experience Thanks to Jessica I finally was able to leave in a new vehicle drove off with a new 2015 Malibu if your in the market for a vehicle go see Jessica at Thanks to Jessica I finally was able to leave in a new vehicle drove off with a new 2015 Malibu if your in the market for a vehicle go see Jessica at Rick Hendrick Chevrolet More

Amazingly Easy! Jessica was wonderful! She was extremely professional and informative. Most importantly, she listened to me and made me feel comfortable. Thank you Je Jessica was wonderful! She was extremely professional and informative. Most importantly, she listened to me and made me feel comfortable. Thank you Jessica for your help! More

Bad business On September 3 my boyfriend and Myself went to this business to trade in my 2012 Dodge Advenger for a 2015 Cheverolet Malibu. We spent about 4 to 5 On September 3 my boyfriend and Myself went to this business to trade in my 2012 Dodge Advenger for a 2015 Cheverolet Malibu. We spent about 4 to 5 hours at the dealership when our salesman (Mike Smith) told us we were approved. We then went in to speak to finance (Carlos) and signed documents, he also stated everything was complete.Carlos stated to come bace in the Am to make the deposit.I came after work and used my Credit card and paid $1000. Carlos then told us we need an additional $1000 and they will hold a check until an date that was ok with us. We then came back a third time to give a check. Two weeks later Mike Smith called and stated he no longer had a copy of our paystubs and needed another set. Paystubs were faxed to Mike smith. On Oct 2, another 1000 were taken out of my account, at that point I still havent heard anything from a finance company, nor did I recieve any document from the dealership as promised. Multiple attempts to contact the salesman and finance but no call back recieved. Spoke to another manager who reassured us that everything was ok and that the documents would be fedex overnight. At this point we have had the car for over a month and no forms/documents recieved, and our temporary tag was expired. On 10/22/15, we the drove to Duluth from the airport area, once again just to get answers. We was brought back into an office and was told that the bank didnt approve the loan. We were not allowed to get our 2000 down payment back because of the millege on the car, which was used to travel back and forth to the dealership, because they fail to get all the information needed. They also returned my 2002 with a broken radio and tire pressure gone on all four tires from sitting almost two months. I was also accumalating car payment for Sept 18 and Oct 18 on my 2012, when the car was in their possession. So after visiting this dealership on Sept 3, they took my deposit, broke my radio and put me upside down in payments. More