Rick Hendrick Chevrolet Norfolk

I’m a true fan when it comes to service with integrity. Todd Kuther has that and more. A simple phone call goes a long way when it comes to trust. Thank you for doing just that! Todd Kuther has that and more. A simple phone call goes a long way when it comes to trust. Thank you for doing just that! More

I’ve worked with Todd in the past but this time was the best. Hendrick has given him such class when it comes to service. I’m happy he made the move to a much better dealership. Thank you for all your hone best. Hendrick has given him such class when it comes to service. I’m happy he made the move to a much better dealership. Thank you for all your honest help. More

I recently had the pleasure of purchasing my new vehicle from Rick Hendrick Chevrolet in Norfolk, and I can confidently say the entire sales experience was exceptional from start to finish. The sales depart from Rick Hendrick Chevrolet in Norfolk, and I can confidently say the entire sales experience was exceptional from start to finish. The sales department went above and beyond to make sure I found exactly what I was looking for without any pressure or hassle. From the moment I walked in, I was greeted warmly and treated with genuine professionalism. The sales team was extremely knowledgeable about the different models, trims, and features, taking the time to explain everything clearly and answer all my questions. What really stood out was their transparency—there were no hidden surprises or gimmicks, just honest communication and a sincere desire to help me make the best decision. The process of financing and finalizing the paperwork was smooth and efficient, thanks to their organized and friendly staff. They made sure I understood every detail before signing, which gave me great peace of mind. Driving away in my new Chevy, I couldn’t be happier with my experience. The sales team at Rick Hendrick Chevrolet Norfolk truly sets the standard for customer service and professionalism. I would highly recommend them to anyone looking for a seamless and enjoyable car-buying experience. More

I called three weeks ago and Kevon assured me that my car would be available and ready for my purchase when I came in. When I came in and without waiting too long, I drove away with my first family car. Kevo would be available and ready for my purchase when I came in. When I came in and without waiting too long, I drove away with my first family car. Kevon was great and provided what he said he would. Great guy. No issues. He made buying a new car a great experience. I will return for more cars because I have 3 children. More

I had the pleasure of working with Kevon and Kyle. I came in on a sunday and I had just totaled my current vehicle. With their help, I bought a 2022 Traverse and the process was so seamless, we finish I came in on a sunday and I had just totaled my current vehicle. With their help, I bought a 2022 Traverse and the process was so seamless, we finished everything within an hour and a half!!! Fastest I have ever bought a vehicle before. Kevon was very understanding and Kyle ensured that I was protected. Thank you Kevon and Kyle and Rick Hendricks for having such an amazing team!! More

Very clean . My first visit back since I bought the truck and they treated me the same as if I just walked through the front door. My first visit back since I bought the truck and they treated me the same as if I just walked through the front door. More

Excellent body shop. My beauty looks like new. Good communication, and excellent work. I bought it new there, and they have handled all service. Very satisfied. My beauty looks like new. Good communication, and excellent work. I bought it new there, and they have handled all service. Very satisfied. More

Great bunch of people, everyone was friendly and helpful. Worked with Dallas Mitchem and Molly, both met my expectations and got me where I needed to be. Worked with Dallas Mitchem and Molly, both met my expectations and got me where I needed to be. More

Not the best service I've got. I wanted 0W40 oil put in my engine due to the 6.2l issue, but the technician put 0W20. I made it very clear what type of oil I've been using. Ball I wanted 0W40 oil put in my engine due to the 6.2l issue, but the technician put 0W20. I made it very clear what type of oil I've been using. Ball was dropped hopefully this is a one off visit. More

I mean I thought the dealership was very unprofessional and wasted my time. I had an appointment scheduled for over a month and when I drop my vehicle off they could not even look at it for almost 5 days. and wasted my time. I had an appointment scheduled for over a month and when I drop my vehicle off they could not even look at it for almost 5 days. We're not able to even resolve my issue or give me any kind of insight into what was wrong and would definitely not recommend or ever go back. More