Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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I took my 2017 Tacoma in for an oil change and service on the front brakes. The drop off was smooth and I was kept informed every step along the way. I also received a video of my truck and a narration from the front brakes. The drop off was smooth and I was kept informed every step along the way. I also received a video of my truck and a narration from the mechanic. Picking up my truck was seamless and Alan, my service coordinator, was the best! No reason not to go back for future service! More
Rick Hendricks Chevrolet never disappoints! I love the Colorado I purchased there and trust their service department will all my maintenance and repairs. They are always thorough, professiona I love the Colorado I purchased there and trust their service department will all my maintenance and repairs. They are always thorough, professional and friendly. Most recently Alex Adam’s provided exceptional support with warranty repairs. I highly recommend them! More
My service advisor Taryn Kemp was amazing during my visit for the first maintenance of my 2026 Chevy Traverse. She is a true professional, I will be bringing all my vehicles to Hendricks from now on! for the first maintenance of my 2026 Chevy Traverse. She is a true professional, I will be bringing all my vehicles to Hendricks from now on! More
Taryn kemp was excellent. She help me save money and gave me excellent service. It's always clears my mind being here to get work done . She help me save money and gave me excellent service. It's always clears my mind being here to get work done . More
Faizon was great! Very professional, knowledgeable, enthusiastic, and personable. Great service. Would recommend any and everyone who values world class service to wor Very professional, knowledgeable, enthusiastic, and personable. Great service. Would recommend any and everyone who values world class service to work with him! More
This dealership is always great to me and has very knowledgeable technicians that are always friendly and ready to help out. My advisor Alan is a star himself and very informative knowledgeable technicians that are always friendly and ready to help out. My advisor Alan is a star himself and very informative More
I love HENDRICK ! I have been buying my vehicles from this dealership since the early 90’s. I wouldn’t buy from anyone else! I have been buying my vehicles from this dealership since the early 90’s. I wouldn’t buy from anyone else! More
We recently experienced a L87 engine failure in our new 2023 High Country Tahoe and had our vehicle serviced using our extended warranty by Rick Hendrick Chevrolet in Virginia Beach. Daniel was professiona 2023 High Country Tahoe and had our vehicle serviced using our extended warranty by Rick Hendrick Chevrolet in Virginia Beach. Daniel was professional and exacting getting us the earliest appointment to diagnose and repair our vehicle. As we researched the length of time engine replacements normally had taken in the past we became very concerned, but this dealership made it a top priority to get our vehicle back to us just as we had purchased it 3 years previous. Daniel and Alex were very resourceful and supportive providing updates and issuing several loaner vehicles while top mechanics made repairs to our Tahoe. Within 2 months of our engine failure we received our Tahoe back with a brand new engine and in primo condition. Our family is extremely thankful that this dealership and its staff got us back on the road in one of our prized positions. More

