Rick Hendrick Chevrolet Norfolk
Norfolk, VA
Filter Reviews by Keyword
By Type
Showing 610 reviews
I called three weeks ago and Kevon assured me that my car would be available and ready for my purchase when I came in. When I came in and without waiting too long, I drove away with my first family car. Kevo would be available and ready for my purchase when I came in. When I came in and without waiting too long, I drove away with my first family car. Kevon was great and provided what he said he would. Great guy. No issues. He made buying a new car a great experience. I will return for more cars because I have 3 children. More
I had the pleasure of working with Kevon and Kyle. I came in on a sunday and I had just totaled my current vehicle. With their help, I bought a 2022 Traverse and the process was so seamless, we finish I came in on a sunday and I had just totaled my current vehicle. With their help, I bought a 2022 Traverse and the process was so seamless, we finished everything within an hour and a half!!! Fastest I have ever bought a vehicle before. Kevon was very understanding and Kyle ensured that I was protected. Thank you Kevon and Kyle and Rick Hendricks for having such an amazing team!! More
Very clean . My first visit back since I bought the truck and they treated me the same as if I just walked through the front door. My first visit back since I bought the truck and they treated me the same as if I just walked through the front door. More
Excellent body shop. My beauty looks like new. Good communication, and excellent work. I bought it new there, and they have handled all service. Very satisfied. My beauty looks like new. Good communication, and excellent work. I bought it new there, and they have handled all service. Very satisfied. More
Great bunch of people, everyone was friendly and helpful. Worked with Dallas Mitchem and Molly, both met my expectations and got me where I needed to be. Worked with Dallas Mitchem and Molly, both met my expectations and got me where I needed to be. More
Not the best service I've got. I wanted 0W40 oil put in my engine due to the 6.2l issue, but the technician put 0W20. I made it very clear what type of oil I've been using. Ball I wanted 0W40 oil put in my engine due to the 6.2l issue, but the technician put 0W20. I made it very clear what type of oil I've been using. Ball was dropped hopefully this is a one off visit. More
I mean I thought the dealership was very unprofessional and wasted my time. I had an appointment scheduled for over a month and when I drop my vehicle off they could not even look at it for almost 5 days. and wasted my time. I had an appointment scheduled for over a month and when I drop my vehicle off they could not even look at it for almost 5 days. We're not able to even resolve my issue or give me any kind of insight into what was wrong and would definitely not recommend or ever go back. More
Everybody was genuinely great ! I live about 120 miles from the dealership but working with Joe, Kevon and Sharif made a difficult circumstance easy. Even when I had to deal with s I live about 120 miles from the dealership but working with Joe, Kevon and Sharif made a difficult circumstance easy. Even when I had to deal with some unexpected medical issues, which delayed completion of the sale, the team were incredibly patient and we got the deal completed. I don’t believe any staff would have been able to get this deal done ..: and due to thier efforts I am happy to be the owner of my dream Corvette. So again…THANK YOU TO JOE, KEVON AND SHARIF!! More
The experience with service here is always great. I appreciate their thoroughness with their multi point inspections and diagnostics and fast friendly service. I refer all my family and friends witho I appreciate their thoroughness with their multi point inspections and diagnostics and fast friendly service. I refer all my family and friends without any doubts. More

