Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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Had a service appt for my traverse. I’m not even sure the job was done. Never received a video as I normally do. They parked my car way over on the other side and told me it was up fron I’m not even sure the job was done. Never received a video as I normally do. They parked my car way over on the other side and told me it was up front. 2nd time this has happened. I so frustrated at this point and told the guy to go find my car and pull it up front like other dealers do. Not happy with the service at all. They had a skeleton crew just like the last time I was here. Terrible service I have had. They had one guy trying to help people. He was pretty nice. More
I had a great experience with Taryn Kemp, Service Advisor at Rick Hendrick Chevrolet! From the moment I arrived, Taryn was professional, friendly, and attentive. She made the check-in process quick and easy, at Rick Hendrick Chevrolet! From the moment I arrived, Taryn was professional, friendly, and attentive. She made the check-in process quick and easy, which I really appreciated. What stood out the most was her communication. Taryn kept me informed throughout the process and made sure I understood what was going on with my vehicle. She was responsive, knowledgeable, and genuinely made me feel like my vehicle was in good hands. Excellent customer service from start to finish! Taryn is definitely an asset to Rick Hendrick Chevrolet, and I would highly recommend her to anyone needing service for their vehicle. Thank you, Taryn, for making my experience so smooth and stress-free! More
After a not so great experience at our nearest Chevrolet dealership, we were ready to buy a specific vehicle and when we found it at Hendrick Chevrolet, I wanted to make the deal over the phone to expedite dealership, we were ready to buy a specific vehicle and when we found it at Hendrick Chevrolet, I wanted to make the deal over the phone to expedite it due to limited time and the need for a quick turnaround. Scott Peterson worked with me over the phone, we agreed on a price without haggling, and I was in and out of the dealership in two hours. I also very much liked the finance guy, Craig, because he was straightforward. He offered extended services, of course, but there was zero pressure and I greatly appreciated that. Best car buying experience! More
Phil, the Fleet Service Advisor, has demonstrated superlative exertion as it pertains to the repair of W.E.C.C company vehicles. His compendious efforts to ensure maximum regulation of our firm's req superlative exertion as it pertains to the repair of W.E.C.C company vehicles. His compendious efforts to ensure maximum regulation of our firm's request is second to none. More
From before I even dropped it off until I packed up my Honda Fit the process was great. Everyone was really welcoming and helpful and if I ever have to have my vehicle in a body shop again I will definite Honda Fit the process was great. Everyone was really welcoming and helpful and if I ever have to have my vehicle in a body shop again I will definitely look to Rick Hendricks collision first. More
Dallas helped me get my Colorado and was a sharp gentleman throughout the whole process, he kept me updated and always responded back to my texts and calls. Dallas has been the best salesman I've ca gentleman throughout the whole process, he kept me updated and always responded back to my texts and calls. Dallas has been the best salesman I've came across. More
