Rick Hendrick Chevrolet Norfolk

Had truck towed to dealership due to no power. It took six days to get looked at. It took two days to put in a new battery. It does start.,but don't expect quick service. It took six days to get looked at. It took two days to put in a new battery. It does start.,but don't expect quick service. More

Very professional setting. The dealership had a vision statement that is abundantly clear. All of the workers had great attitudes and wanted to help out. Awesome experience. The dealership had a vision statement that is abundantly clear. All of the workers had great attitudes and wanted to help out. Awesome experience. More

Jordan is exceptional in taking care of the customers needs and keeping them informed about progress on their vehicles. needs and keeping them informed about progress on their vehicles. More

i recommend Dallas to next future buyer and for my future Chevrolet vehicles. Dallas is been very helpful throughout the process of buying our vehicle. future Chevrolet vehicles. Dallas is been very helpful throughout the process of buying our vehicle. More

Brady Roundtree sent me a quick video of introduction after a quick hit on the web, very well detailed and fun! Overall a better experience then RK of VA beach and Sothern auto! after a quick hit on the web, very well detailed and fun! Overall a better experience then RK of VA beach and Sothern auto! More

My daughter broke down on vacation and pulled in with no appointment and spoke with Alex, he was very accommodating and understanding to our situation. He got her vehicle checked and even processed our part appointment and spoke with Alex, he was very accommodating and understanding to our situation. He got her vehicle checked and even processed our parts warranty battery replacement we purchased from another dealer a year ago. He got her battery replaced and had her back on the road as quick as possible. We greatly appreciate his attention to this, and we are glad to have met him. Its employees like this that make service departments stand out. 5 STARS!!! More

Overall service was good. The time spent on paperwork that wasn't negotiated was disappointing. I would have liked to known what my trade in was valued at before a contract w The time spent on paperwork that wasn't negotiated was disappointing. I would have liked to known what my trade in was valued at before a contract was drawn. More

Scott Peterson and the rest of the team at rick Hendrick Chevrolet did a terrific job of getting me in and out in almost no time. It was great since only two weeks earlier I was involved in an accident th Chevrolet did a terrific job of getting me in and out in almost no time. It was great since only two weeks earlier I was involved in an accident that totaled m 2024 Chevrolet Blazer. They were understanding and very attentive to my request for a safe and sturdy vehicle. 10/10 will definitely buy more vehicles from them in the future. honorable mention to Steve Ciccone and Tyler Duncan for assisting me as well in finding the right truck......the whole team are Champions in my book. Thanks again Rick Hendrick Chevrolet Norfolk! More

I have purchased many a vehicle and this was by far the worst experience I have ever had. I am hopeful Hendricks will do better resolving the remaining issues. worst experience I have ever had. I am hopeful Hendricks will do better resolving the remaining issues. More