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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
598 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 598 reviews

November 13, 2022

January was my service rep and explained my options and the costs associated with each option. She kept he patience while I kept asking questions, and explained so I could understand and make the best deci More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January G
Nov 15, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi Shannon! Thank you for taking the time to share your recent visit details with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Norfolk! Thank you so much again for your feedback! We hope you have a great day!

November 13, 2022

January was extremely helpful when I stopped by. Thanks for the smooth visit, I’ll definitely be back. More

by Teyssier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
January
Nov 15, 2022 -

Rick Hendrick Chevrolet Norfolk responded

It is wonderful to receive such a positive review! All the best!

November 02, 2022

Very professional and courteous! I had no issues finding what I liked and in my price range! More

by underway300m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Medina
Nov 02, 2022 -

underway300m responded

Thank you very much! Looking forward to future business opportunities!

Nov 03, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to share your recent visit details with us! We appreciate the feedback! Take care!

November 02, 2022

If I can put a zero I would don’t go here misleading all I can say make sure you you read everything and get copies because they. They had us sign all the paperwork to finance a truck to turn around 3weeks More

by Dissatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quite a few of them
Nov 04, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (757) 266-5804 when you have a chance. Thank you, and we look forward to hearing from you.

October 08, 2022

Joshua Schenk helped me in getting a new car. I recommend you visit him today. More

by huggieswife
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Froberg
Oct 12, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi, thank you for the great star-rating! We appreciate your review!

September 21, 2022

Really appreciate the extra effort by Frank John and his team getting my seat track replaced. A simple job I thought but there came a busted part they received , than when they got another one in it didn’t More

by Hurdleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank John
Sep 23, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hi there! We're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Norfolk! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 03, 2022

I appreciate the warm and comfortable feeling that Mrs. Belen gave me, for service my appointment. Also, when I came back the next to pick my car she was pleasant to be with, and hope to see her again as More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mrs. Belen
Sep 07, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Ray, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day!

September 03, 2022

Great Labor Day sale, thank you for the experience and my time. Proud owner of a jeep ! More

by Granillojob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fenelus
Sep 07, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Granillojob, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 31, 2022

Janae is absolutely amazing! She made our visit extremely easy and stress free! Thank you so much for being such an amazing employee to the company! More

by Jlshorts0728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janae
Sep 03, 2022 -

Rick Hendrick Chevrolet Norfolk responded

Hello, thank you so much for leaving us your feedback; your complete satisfaction is important to us. We hope to be of service to you again in the future.

August 28, 2022

Always accommodating for customers, easy to schedule service appointments and on time delivery of vehicles. More

by tamaralawrence63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belen
Sep 01, 2022 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

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