Rick Hendrick Chevrolet Norfolk

Rick Hendrick has the worst followup Gm,Wesley Mccullar has yet to reply tomycall/email has yet to reply tomycall/email More

Amy was kind and knowledgeable. She told me what work was being done and communicated through completion. The entire staff was kind and seemed happy. being done and communicated through completion. The entire staff was kind and seemed happy. More

Amazing customer service!!! Great attention to my needs and what my worries where. Justin was amazing to work with and would recommend him and the dealership to anyone!! and what my worries where. Justin was amazing to work with and would recommend him and the dealership to anyone!! More

They offer a large selection of vehicles and have a great service department. They were very accommodating when I had to get a recall fixed prior to shipping my vehicle overseas for a military move. service department. They were very accommodating when I had to get a recall fixed prior to shipping my vehicle overseas for a military move. More

Great customer service. Was patient with me and get me in the perfect car for me and my family. I will be back and recommending the perfect car for me and my family. I will be back and recommending More

Chandler was one of the most respectable, kind, informative person that I could have asked for as a sales rep. The knowledge on the vehicles was absolutely phenomenal if I had a question he knew ho informative person that I could have asked for as a sales rep. The knowledge on the vehicles was absolutely phenomenal if I had a question he knew how to answer with out any hesitation. When talking to him it did not feel like he was trying to sell us a car just to make a sale. It was more of him trying to figure out exactly what we wanted in a vehicle and that we left there happy and satisfied with our SUV we ended up purchasing that same day. So, if I had to recommend anyone it most definitely would be Chandler he's the sweetest guy from Alabama, he knows his cars and when I mean he knows his cars I mean from from drag racing to street racing to your moderate vehicle nowadays. He can tell you basically anything you wanted to know about your vehicle because he was previously a technician for Rick Hendrick Chevrolet. If Chandler's reading this I want to tell him thank you so much I don't think I would have went through with it but the insight that you gave me on our new 2019 Chevy Tahoe I wouldn't exchange it for anything else. I'm glad to be a part of the Rick Hendrick family. More

I am very disappointed working with this dealership. They were not professional. They act like all they wanted was money. They did not help me with the problem with my car. When I ask questions, they never a were not professional. They act like all they wanted was money. They did not help me with the problem with my car. When I ask questions, they never answered my questions. They had me waiting outside in the heat for over 30 minutes. They also would not call me . More

Just wanted to say thank you to Matt Finneran for his great work in assisting me in the purchase of my new '21 Trail Boss. Matt was very helpful and followed up on everything he said he would. He has gre great work in assisting me in the purchase of my new '21 Trail Boss. Matt was very helpful and followed up on everything he said he would. He has great knowledge of his vehicles and goes the extra step to make sure you have what you need when you leave the dealer. If you are looking for a new or used vehicle give Matt a call at Rick Hendrick Chevrolet. Make sure you call ahead of time cause trucks are being sold before they hit the ground, mine came in on a Tuesday and I was lucky enough to get it Wed., after I bought it they had several calls for that very truck. Thanks Matt for all your help. More

Buying a car out of state can be hectic. Chandler made the process wonderful, he is not your typical car salesman. I would definitely recommend buying a car from this dealership. the process wonderful, he is not your typical car salesman. I would definitely recommend buying a car from this dealership. More