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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.6
572 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 572 reviews

January 26, 2024

Brought my 2023 Chevy Malibu in for a standard oil change and wow the service was stunning! My advisor Matthew Cyr was informative and they even did an inspection all around my vehicle and recommended some s More

by Hunter. Beahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cyr
Jan 27, 2024 -

Rick Hendrick Chevrolet Norfolk responded

Hello Hunter. Beahm, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2024

I bought my 2020 Colorado new at Rick Hendrick and could not be happier. Outstanding sales and service departments. I trust them with all recommendations for maintenance. They are easy to work with, effic More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Albright
Jan 19, 2024 -

Rick Hendrick Chevrolet Norfolk responded

Mike, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2024

We had an amazing experience with Rick Hendrick Chevrolet! Walt Rein and Cameron Singleton knocked it all it of the park. From selection to closing the deal to making sure we were connected to all More

by AmyB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walt Rein & Cameron Singleton
Jan 05, 2024 -

Rick Hendrick Chevrolet Norfolk responded

Hi Amy, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

January 01, 2024

I dealt with Walter Rein. He was very knowledgeable and patient. I had a lot of questions. He answered every one of them. I am very pleased with my purchase. I can't remember More

by 1mspooh8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SD Morris, David Miller, Josh Schenk
Jan 03, 2024 -

Rick Hendrick Chevrolet Norfolk responded

Thanks for your praise and kind comments about our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Walter Rein was very knowledgeable with what I wanted. He explained everything to me so I can understand. Thank you Walter. I will be referring you to my family and friends More

by groomingbykiera
Recommend Dealer
Yes
Employees Worked With
Walter Rein
Jan 01, 2024 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

December 29, 2023

Tyler Duncan is a great salesperson who has a vast wealth of knowledge and is keenly interested in helping people! More

by waltc21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Duncan
Dec 31, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Waltc21, we really appreciate your feedback! We can't wait to see you again, have a great day!

December 24, 2023

Walter Rein was Fantastic! So was Maily! Thank you very much. Will go there again ! More

by clydesingletary76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Rein
Dec 27, 2023 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

December 23, 2023

Service dept, Was terrible. 23 zo6 in for 1st oil change. Set appointment, arrived on time and was quoted 1 to 1.5 hrs. Was done in 3 hrs. Ok not big deal but should have checke More

by timbarber3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Dec 27, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hi Timbarber3, we appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact our Service Manager, Michael Letkemann at 757-455-4465 at your convenience. Thank you!

Dec 29, 2023 -

timbarber3 responded

I recieved a call from Janae Smith, after explaining everything, she asked what they could do to make it right. They set up a oil change and detail the following day I arrived and dropped off the car and they gave me a lyft ride home. Couple hours later i was called and told it was done. Janae met me the next morning before they even opened. My car was kept inside and everything was great. Everyone can make a mistake, it is how you take care of it that matters. She went above and beyond and all is good. Tim

December 14, 2023

Kind people, easy to work with. They answered all my questions I would recommend Walter Rein as a salesman More

by McRae
Recommend Dealer
Yes
Employees Worked With
Walter Rein
Dec 16, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello McRae, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

Neftali Moeglin is a great salesman and his proficiency with cars and speaking Spanish is fine asset to him and his company! More

by waltc21
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Neftali Moeglin
Nov 30, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello Waltc21, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day!

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