![](https://www.dealerrater.com/ncdn/s/12.20240617.727/Graphics/icons/close-x-orange.png)
Rick Hendrick Chevrolet Norfolk
Norfolk, VA
Filter Reviews by Keyword
By Type
Showing 567 reviews
Great job and customer service. I did not have to wait long for my service to be completed. Visit was pleasant and nice. Everyone said good morning. long for my service to be completed. Visit was pleasant and nice. Everyone said good morning. More
The process was very quick. Wes Slane was very helpful and did his best to get us a good deal. Caroline laughed at me as she was walking by, but I guess I said something funny. But overall, it was a great and did his best to get us a good deal. Caroline laughed at me as she was walking by, but I guess I said something funny. But overall, it was a great experience and I will come back when it is time to get a bigger truck. Thank You Wes and the entire team for making this a hassle free experience. More
Jacob got my car in fast and the service (oil change, inspection, & tire rotation) was completed quickly. Every staff member that I encountered was friendly and helpful. inspection, & tire rotation) was completed quickly. Every staff member that I encountered was friendly and helpful. More
I scheduled a service online, but despite getting an email from Rick Hendrick confirming my appointment, they couldn't find my appointment in their system. Fortunately, the service advisor took my car i email from Rick Hendrick confirming my appointment, they couldn't find my appointment in their system. Fortunately, the service advisor took my car in anyway and the warranty repair was done quickly. More
Service was completed by the time they started. My ride in my truck immediately feels better after oil change, transmission.flush, transfer case, and front/rear diff fluid exchanges. in my truck immediately feels better after oil change, transmission.flush, transfer case, and front/rear diff fluid exchanges. More
Today I purchased my 3500HD from Perla Colorado, she's an awesome sales person, she knew everything I asked for. She's kind and patience. I had the best experience ever. She's so sweet and fun. I will always awesome sales person, she knew everything I asked for. She's kind and patience. I had the best experience ever. She's so sweet and fun. I will always recommend her to my friends and family. Thanks to her help today I'm so happy driving my new truck. Thanks rick hendrick chevy for have people like her working there, making everything easy and smooth. Thanks to her manager Fernando Gaitán for the incredible deal on this truck I'm very thankful to both of them. Definitely ask for this awesome lady when you're there. More
My service adviser Jacobs went above and beyond to get my car fixed ASAP when told that it would be a week before my car would be looked at. Thank you!! car fixed ASAP when told that it would be a week before my car would be looked at. Thank you!! More
The service was great and they were fast about getting me in and out. It might have been just an oil change but for someone who rarely brings my car to the shop it was nice to have it done right and done fas in and out. It might have been just an oil change but for someone who rarely brings my car to the shop it was nice to have it done right and done fast. More
Both service writer and technician went above and beyond to get the repairs handled by the extended warranty company, I’m very satisfied with the lengths they went to to get the job done to get the repairs handled by the extended warranty company, I’m very satisfied with the lengths they went to to get the job done More
It was a real pleasure working with Maily. She was very helpful, patient, and not pushy at all. Make sure you ask for Maily. The manager at Rick Hendricks Chevrolet was great as well. helpful, patient, and not pushy at all. Make sure you ask for Maily. The manager at Rick Hendricks Chevrolet was great as well. More