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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
567 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 567 reviews

December 12, 2020

Great job and customer service. I did not have to wait long for my service to be completed. Visit was pleasant and nice. Everyone said good morning. More

by Kbaber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Garrett
Dec 16, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Kbaber, your wonderful feedback and rating mean a lot to us! Thank you for the great review! If you have any further questions, please give us a call. We're always happy to help!

Dec 16, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Kbaber, your wonderful feedback and rating mean a lot to us! Thank you for the great review! If you have any further questions, please give us a call. We're always happy to help!

December 11, 2020

The process was very quick. Wes Slane was very helpful and did his best to get us a good deal. Caroline laughed at me as she was walking by, but I guess I said something funny. But overall, it was a great More

by BOWL119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Slane
Dec 16, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out! We are always happy to help!

December 09, 2020

Jacob got my car in fast and the service (oil change, inspection, & tire rotation) was completed quickly. Every staff member that I encountered was friendly and helpful. More

by Bluebelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
December 05, 2020

I scheduled a service online, but despite getting an email from Rick Hendrick confirming my appointment, they couldn't find my appointment in their system. Fortunately, the service advisor took my car i More

by nickturner014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know.
Dec 08, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Nickturner014, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a great day!

December 03, 2020

Service was completed by the time they started. My ride in my truck immediately feels better after oil change, transmission.flush, transfer case, and front/rear diff fluid exchanges. More

by Silverado3550HD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Garvin
Dec 04, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Silverado3550hd, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day!

November 27, 2020

Today I purchased my 3500HD from Perla Colorado, she's an awesome sales person, she knew everything I asked for. She's kind and patience. I had the best experience ever. She's so sweet and fun. I will always More

by Oscar Paz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perla Colorado y Fernando gaitán
Nov 30, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Oscar Paz, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Norfolk! Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2020

My service adviser Jacobs went above and beyond to get my car fixed ASAP when told that it would be a week before my car would be looked at. Thank you!! More

by Rehab4canines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobs, Josh
Nov 28, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Rehab4canines, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 21, 2020

The service was great and they were fast about getting me in and out. It might have been just an oil change but for someone who rarely brings my car to the shop it was nice to have it done right and done fas More

by 14arackliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Nov 23, 2020 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2020

Both service writer and technician went above and beyond to get the repairs handled by the extended warranty company, I’m very satisfied with the lengths they went to to get the job done More

by Wej1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Collins (tech) Peter and Justin (service writers)
Nov 18, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Thank you so much for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2020

It was a real pleasure working with Maily. She was very helpful, patient, and not pushy at all. Make sure you ask for Maily. The manager at Rick Hendricks Chevrolet was great as well. More

by lisajohns91209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maily
Nov 13, 2020 -

Rick Hendrick Chevrolet Norfolk responded

We're glad you had such a wonderful experience with us! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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