Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chevrolet Norfolk
Norfolk, VA
567 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 567 reviews
August 09, 2020
I was with my daughter who purchased a car from this dealership, and I can't say enough about the thoughtful professionalism of the staff and management as well as their enthusiam. The showroom was im dealership, and I can't say enough about the thoughtful professionalism of the staff and management as well as their enthusiam. The showroom was impeccably clean and wellenthusiasm. All in all a wonderful buying experience! More
by pkuszmaul1345
Employees Worked With
Tyler Sellers, Moheeb
Helpful August 09, 2020
We have purchased a new Colorado truck and a new Equinox in the last year. Both purchases were positive experiences. The dealership is always very welcoming and the atmosphere is always positive. Great lead in the last year. Both purchases were positive experiences. The dealership is always very welcoming and the atmosphere is always positive. Great leadership is evident! More
by Deb
Employees Worked With
Tyler, Corey, Moheeb, Wes
July 29, 2020
AJ Reid is one of the most thoughtful and attentive, caring service person you employee. Thank you, please make sure he knows I will be a loyal customer!!! caring service person you employee. Thank you, please make sure he knows I will be a loyal customer!!! More
by kpaulhus
Employees Worked With
AJ Reid,Tracy Barcus, Markcus Ruffin, Jestine Russell.
July 25, 2020
My experience was quick and easy to understand. Will continue to shop at this dealership for vehicles i love the vehicles and trucks and the care they gave me continue to shop at this dealership for vehicles i love the vehicles and trucks and the care they gave me More
by Leandercorprew
Employees Worked With
Markcus Ruffin
June 01, 2020
Impressive Management-Jay / Sales-Josh / Finance-Kerry The team referenced in the title above assisting the purchase of a 2020 Silverado are knowledgeable and well versed with all questions and information The team referenced in the title above assisting the purchase of a 2020 Silverado are knowledgeable and well versed with all questions and information for the vehicle we chose. The professional aptitude displayed by this team and to communicate openly and effectively made for a satisfied and confident purchase. I would recommend this team to anyone purchasing a Chevrolet at this dealership.. More
by John
Employees Worked With
Josh / Jay / Kerry
May 15, 2020
Absolutely outstanding service. They understood our needs and did everything in there power to help us out. I recommend this dealership to anyone who is looking to buy new or used. Thank you for all your hel and did everything in there power to help us out. I recommend this dealership to anyone who is looking to buy new or used. Thank you for all your help. More
by brad6874
Employees Worked With
Mikaiah / Moheeb
April 30, 2020
Had a wonderful experience as soon as I walked in the door. A very smooth and easy process to get pre qualified and drove home with the vehicle my family needs. My Sales associate Micaiah Wallace was the door. A very smooth and easy process to get pre qualified and drove home with the vehicle my family needs. My Sales associate Micaiah Wallace was the BEST!!!!! More
by bigwhit1981
Employees Worked With
Micaiah Wallace
March 29, 2020
Micaiah was very helpful for us purchasing a new truck. He was very transparent throughout the process and we appreciated his honesty and willingness to work with us! I would recommend this dealership! He was very transparent throughout the process and we appreciated his honesty and willingness to work with us! I would recommend this dealership! More
by phillipgers
Employees Worked With
Micaiah
March 23, 2020
Bought a $70000 vehicle here. They never cleaned it before or since I received it. Also, the wifi does not work despite having it "repaired". Called the service manager twice to let them know and he ha before or since I received it. Also, the wifi does not work despite having it "repaired". Called the service manager twice to let them know and he has not called me back. Adding insult to injury when I dropped the vehicle off for the first servicing the techs left trash and an empty water bottle on the front seat. They also made a huge smear on the front windshield when they put the stick on. Not recommended if you want to be treated well AFTER you buy a new vehicle!!! More
by Michaelksmith1970
Employees Worked With
Shane McIntyre
March 18, 2020
We had a wonderful experience. Our sales lady was fast and on point, things went smoothly, we was in and out. Love our new truck. Will be back. and on point, things went smoothly, we was in and out. Love our new truck. Will be back. More
by lanaesjourney77
Employees Worked With
Sgggg
