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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.5
567 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 567 reviews

August 09, 2020

I was with my daughter who purchased a car from this dealership, and I can't say enough about the thoughtful professionalism of the staff and management as well as their enthusiam. The showroom was im More

by pkuszmaul1345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Sellers, Moheeb
August 09, 2020

We have purchased a new Colorado truck and a new Equinox in the last year. Both purchases were positive experiences. The dealership is always very welcoming and the atmosphere is always positive. Great lead More

by Deb
Recommend Dealer
Yes
Employees Worked With
Tyler, Corey, Moheeb, Wes
July 29, 2020

AJ Reid is one of the most thoughtful and attentive, caring service person you employee. Thank you, please make sure he knows I will be a loyal customer!!! More

by kpaulhus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Reid,Tracy Barcus, Markcus Ruffin, Jestine Russell.
Jul 31, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Kpaulhus, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

July 25, 2020

My experience was quick and easy to understand. Will continue to shop at this dealership for vehicles i love the vehicles and trucks and the care they gave me More

by Leandercorprew
Recommend Dealer
Yes
Employees Worked With
Markcus Ruffin
Jul 27, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Leandercorprew, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Have a wonderful day!

June 01, 2020

Impressive Management-Jay / Sales-Josh / Finance-Kerry The team referenced in the title above assisting the purchase of a 2020 Silverado are knowledgeable and well versed with all questions and information More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh / Jay / Kerry
Jun 03, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Hi John, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk! We're happy we could meet your expectations! If you're ever in need of more help, please let us know! We hope you have a fantastic day!

May 15, 2020

Absolutely outstanding service. They understood our needs and did everything in there power to help us out. I recommend this dealership to anyone who is looking to buy new or used. Thank you for all your hel More

by brad6874
Recommend Dealer
Yes
Employees Worked With
Mikaiah / Moheeb
May 18, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Brad6874, thanks for your praise and kind comments about our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2020

Had a wonderful experience as soon as I walked in the door. A very smooth and easy process to get pre qualified and drove home with the vehicle my family needs. My Sales associate Micaiah Wallace was the More

by bigwhit1981
Recommend Dealer
Yes
Employees Worked With
Micaiah Wallace
May 01, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Bigwhit1981, thank you for sharing your positive experience! We're looking forward to your next visit with us! We hope you have a fantastic day!

March 29, 2020

Micaiah was very helpful for us purchasing a new truck. He was very transparent throughout the process and we appreciated his honesty and willingness to work with us! I would recommend this dealership! More

by phillipgers
Recommend Dealer
Yes
Employees Worked With
Micaiah
Mar 30, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to leave us your feedback! We are so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day and welcome to the Hendrick family!

March 23, 2020

Bought a $70000 vehicle here. They never cleaned it before or since I received it. Also, the wifi does not work despite having it "repaired". Called the service manager twice to let them know and he ha More

by Michaelksmith1970
Recommend Dealer
No
Employees Worked With
Shane McIntyre
Mar 25, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Michaelksmith1970, it's upsetting to hear that you did not receive the top-notch service we strive to provide. When you have an opportunity, please reach out to our Customer Experience Manager, Paula Moore at 757-455-4500 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

March 18, 2020

We had a wonderful experience. Our sales lady was fast and on point, things went smoothly, we was in and out. Love our new truck. Will be back. More

by lanaesjourney77
Recommend Dealer
Yes
Employees Worked With
Sgggg
Mar 19, 2020 -

Rick Hendrick Chevrolet Norfolk responded

Hi Lanaesjourney77, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day!

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