Rick Hendrick Chevrolet Norfolk

Loving my new Honda Accord I found my new Honda Accord through Autotrader and drove from Durham NC to Norfolk to take a look. Even though this is a pre-owned car, it is so clos I found my new Honda Accord through Autotrader and drove from Durham NC to Norfolk to take a look. Even though this is a pre-owned car, it is so close to new that I'm amazed. Since I had a 3+ hour drive to the dealership, I came prepared to deal, and the team in the pre-owned department was prepared for that too! I had not bought a car from a dealership in over 20 years and was not looking forward to the experience. The Rick Hendrick staff in Norfolk, however, made sure my experience was excellent! Robert and his management and finance team took care of EVERYTHING...and I drove away with a new car and nothing more for me to do other than get the insurance switched to the new vehicle. What an unexpected pleasure! More

Always stellar Quick and easy scheduling. Always helpful, knowledgeable staff. I have been bringing my vehicle to Hedrick for years and will continue to do so. Great Quick and easy scheduling. Always helpful, knowledgeable staff. I have been bringing my vehicle to Hedrick for years and will continue to do so. Great service! More

Tahoe repairs A.J.Red has always treated us fairly, respectfully and professionally. A.J. US the epitome of a true professional and the reason why I will purchase m A.J.Red has always treated us fairly, respectfully and professionally. A.J. US the epitome of a true professional and the reason why I will purchase my next vehicle from Rick Hendricks Chevrolet. More

Comfortable Took a little longer than I was expecting but it was still an absolutely wonder experience. They worked well with us on the pricing and got very close Took a little longer than I was expecting but it was still an absolutely wonder experience. They worked well with us on the pricing and got very close to what I wanted More

Outstanding Sales and service department s I took my truck in for repair. I pass another Chevrolet dealearship to go to Rick Hendricks because they are friendly, knowledgeable, very accommodati I took my truck in for repair. I pass another Chevrolet dealearship to go to Rick Hendricks because they are friendly, knowledgeable, very accommodating and most importantly don’t try to nickel dime me. I found the same thing to be true with the sales department. While waiting for my truck I decided to see if I fit in an equinox. I found a salesman and told him my intentions and I was not going to buy and if I sensed any presure I would walk. To be brief, I did fit in the Equinox and felt I could safely drive it. I ask for a price and was surprised too find they came in well under my top price. Unfortunately they did not the car on site but found one at another dealership. Unfortunately they where not sure it was still available and did I have a second color choice. I said I would wait 24 hr and get back to them. Again I felt no pressure to buy. 24 minutes later after securing my own financing I ordered the car. Three days later I had my new car and they surprised me by not telling me it was in my choice of color. I can’t stress enough that there was no pressure to buy or finance the vehicle through them. I forgot too mention the parts department to be up to the same standard. While these high standards continue.i will use and highly recommend this dealership More

Dykes A. Brook is III Great experience with Dykes A. Brook III. Answered all my questions and concerns. Definitely will come back to see him again. Very patient and cour Great experience with Dykes A. Brook III. Answered all my questions and concerns. Definitely will come back to see him again. Very patient and courteous throughout my experience. Thank you More

Excellent They're really great, super nice and friendly. It was my first time buying a car, they made the process smoth and easy. Never once did I feel pressure They're really great, super nice and friendly. It was my first time buying a car, they made the process smoth and easy. Never once did I feel pressured to buy anything. It took a lot off my shoulder and made it less stressful. More

Used car good price not pushy car could have been cleaner. Good experience not pushy great price on car great friendly staff car was a bit unclean car not vacuumed Made the best choice the car was perfect for Good experience not pushy great price on car great friendly staff car was a bit unclean car not vacuumed Made the best choice the car was perfect for me. More

Exceeds expectstions The service I received exceeded my expectations. I have gone to another Chevy dealership and I was extremely disappointed so I was hesitant when visit The service I received exceeded my expectations. I have gone to another Chevy dealership and I was extremely disappointed so I was hesitant when visiting this one. They were fantastic. More

Another great experience My 4th vehicle from Hendricks and best buying experience yet! Very willing to work with me on trade in and finding all buyer willing ncentives availab My 4th vehicle from Hendricks and best buying experience yet! Very willing to work with me on trade in and finding all buyer willing ncentives available. Always have the largest in inventory of trucks to choose from in the area. Cortney M. was super to work with! More