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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

4.6
572 Reviews

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 572 reviews

September 26, 2023

Great teamwork from Conner, Tyler and Justin McCormick during my visit to the dealership, great job! More

by Agoodfellow
Recommend Dealer
Yes
Employees Worked With
Conner Tyler Duncan Justin McCormick
Sep 28, 2023 -

Rick Hendrick Chevrolet Norfolk responded

We can't wait to see you again, have a great day.

September 17, 2023

TERRIBLE CUSTOMER SERVICE AFTER THE SALE! !! THE WHEEL FELL OFF THE VEHICLE BECAUSE THE LUG NUTS WERE NOT TIGHTENED TO SPECIFICATIONS, WHEN I NOTIFIED THEM ALL I GOT WAS THE RUN AROUND, NO ONE More

by Angie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Lawrence, a Mr. McPherson and Peter Froberg
Sep 20, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hi Angie, at Hendrick, we strive to set the bar high to ensure our customers receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact our General Sales Manager, Dave Miller at 757-455-4500 to discuss further. Thank you, we appreciate your time.

September 13, 2023

This dealership is great. They are really quick positive. They are right on.point! Yes! More

by Jeanette.Bazemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cyr
Sep 16, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hi Jeanette.Bazemore, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

September 04, 2023

Matt Curs worked diligently to get my repaired. I am very happy with the service More

by jordanshirley933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cyrs
Sep 07, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello Jordanshirley933, thank you; we appreciate your feedback! We can't wait to see you again, have a great day!

August 31, 2023

Sean and the rest of the staff were great and got the work done on my Bolt very quickly. Thanks! More

by rbhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Sep 03, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello Rbhartman, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 21, 2023

Justin Allen is a hard working, honest salesman who can have my business anytime. I feel safe working with such a fine person! More

by waltc21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Allen, Joshua Schenk, Brady, Connor, David Miller, Cory Dottery
Aug 24, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hello Waltc21, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

August 20, 2023

Walter is a great person and a salesman, very helpful and knowledgeable, he listens and cater to our needs , we were glad to meet him and get his assistance More

by johnybaz62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 23, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Johnybaz62, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2023

Mr. Frank and Mr. Matt were fantastic. They are professional and we're very helpful in the service department. Thank you Rick Hendrick!!! More

by kermit071400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Frank and Mr. Matt
Aug 23, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Kermit071400, we really appreciate your positive review! We hope you have a great day!

August 17, 2023

I have had multiple high level experience with Rick Hendrick Chevorlet Norfolk and couldn't be happier each time. Frank John was amazing today with top service, effectiveness and efficiency! Thank you More

by chandlerashley86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank V. John, Jr.
Aug 19, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Chandlerashley86, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

We had our van at another shop 3 time and didn't get it fixed after replacing multiple parts. We brought it to Hendricks and it was fixed the first time. The communication and professionalism from Frank wa More

by mhoggard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 18, 2023 -

Rick Hendrick Chevrolet Norfolk responded

Hi Mhoggard, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

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