Rick Hendrick Chevrolet Norfolk
Norfolk, VA
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showed up 20 minutes early for my oil change and tire rotation and was greeted and made to feel welcome. I was lept informed via video and felt that the service I got was First Class. Thanks a bunch! rotation and was greeted and made to feel welcome. I was lept informed via video and felt that the service I got was First Class. Thanks a bunch! More
While purchasing a vehicle, here is buying large fine getting serviced done. Here is an absolute nightmare appointments are useless as you’ll spend hours past your appointment time before your vehicles e getting serviced done. Here is an absolute nightmare appointments are useless as you’ll spend hours past your appointment time before your vehicles even serviced. In my particular case, my brand new vehicle had a break squeak in which they were unwilling to fix because they said the vehicle still stopped fine, I believe that brand new vehicle should not have squeaky brakes. With a recent oil change done there. I drove it home only to find a massive oil leak in my driveway and they are unresponsive on getting it fixed and I’m concerned about driving my car back to the dealership with low oil or a leaking oil system. More
Already had vehicle in mind based on online ad. My problems were due to miscommunication over price; service added to contract after I said we did not want it; a second key and memory issues betwe My problems were due to miscommunication over price; service added to contract after I said we did not want it; a second key and memory issues between sales person, runner between used car sales manager, sales person and myself. It was almost resolved when my son gave them the check from his bank. However, we are still waiting on a check from the dealer for $750.00 they owe my son. Other than that the truck is doing great. More

