Rick Hendrick Chevrolet Norfolk

Matthew Cyr was extremely knowledgeable of his job and did amazing at providing all my needs!! Thanks Matthew! did amazing at providing all my needs!! Thanks Matthew! More

Friendly and helpful staff that made me feel like my time wasn't being wasted. Everyone made me feel comfortable and at home! wasn't being wasted. Everyone made me feel comfortable and at home! More

Conner Doggett was my car salesman, along with his manager , Josh. I had an excellent experience. Quick easy and convenient! Love these guys! manager , Josh. I had an excellent experience. Quick easy and convenient! Love these guys! More

Customer service is nonexistent. Had an appointment on Tuesday and did not get my vehicle back until Saturday. No I did not have anything major done. The workmanship is excellent but Had an appointment on Tuesday and did not get my vehicle back until Saturday. No I did not have anything major done. The workmanship is excellent but the service advisor and service manager are the problem. Not one time during my service call was I ever contacted by the dealership to update me on the status of my vehicle, all calls were initiated by me. I was told multiple times that I was second in line but that was just lip service as my vehicle was not seen until the end of the second day. So much for having an appointment. When I was provided a completion date/time that came and went without a word. I had to call them the next day. So again their customer service is below par. I will not buy anymore vehicles (3 so far) or service my vehicles there ever again. More

Mike, Dave and Conner made the Hendrick Norfolk experience perfect. They were patient, honest and went above and beyond to help me with my 2023 Silverado. Feel great about working with this dealers experience perfect. They were patient, honest and went above and beyond to help me with my 2023 Silverado. Feel great about working with this dealership throughout the entire process!! Highly recommend! More

Conner was great and knowledgeable! ! Will send anyone needing a car/truck his way!! Thank you so much!! ! Will send anyone needing a car/truck his way!! Thank you so much!! More

Service team is phenomenal from the time we walk in to the time we leave. Communication was given throughout the entire process and repairs were done right the first time. Thank you Rick Hendrick Chevrole the time we leave. Communication was given throughout the entire process and repairs were done right the first time. Thank you Rick Hendrick Chevrolet of Norfolk service team More

Walter Rein is a great salesperson! He has a lot of product knowledge and the culture here is great! He has a lot of product knowledge and the culture here is great! More

My service experience with rick hendrick chevrolet was excellent. I would recommend everyone to take their vehicle there. excellent. I would recommend everyone to take their vehicle there. More