Rick Hendrick Chevrolet Norfolk

As a customer, I had been coming to this dealership since 1993 and I have always had great customer service. So since my husband and I were looking to get something better on gas we came back to this dealer 1993 and I have always had great customer service. So since my husband and I were looking to get something better on gas we came back to this dealership. We had a wonderful experience. And because I was a previous customer before we both received alot of wonderful perks. We look forward to doing more business with Raynard David and Colonial Chevorlet in the future. Sincerely, Mr. and Mrs. John W. Thomas Jr. More

I've bought several cars in the past 20 years, but I have never experienced a dealership that exhibits true customer service like Colonial Chevrolet. As a result, I just recently bought my second vehicle fr never experienced a dealership that exhibits true customer service like Colonial Chevrolet. As a result, I just recently bought my second vehicle from them. Vitas Grayer is highly recommended as the person you deal with to buy your vehicle. He is the example of a professional looking out for you. Cody McNabb is my service advisor and I strongly recommend him as well. He is knowledgeable and attentive to what needs to be done to keep the vehicle in tip top shape. The service team is led by Rick Holler who also exhibits that customer first mentality. I will always bring my vehicle to Colonial Chevrolet for service as a result. I am a satisfied repeat customer. More

They had the exact model, color, and options that I was looking for. The salesman was friendly and knowledgeable. They handled final prep for delivery in a timely fashion and answered all of my questions looking for. The salesman was friendly and knowledgeable. They handled final prep for delivery in a timely fashion and answered all of my questions to my satisfaction. I would highly recommend this dealer. More

Went in looking for new Chevy Equinox. Was greeted by Mr. Crismar who had a no pressure approach. He listened to what we wanted and why we were out looking for vehicles. He was exceptionally knowlegable and Crismar who had a no pressure approach. He listened to what we wanted and why we were out looking for vehicles. He was exceptionally knowlegable and professional. One of the best car buying experiences we have had. More

I am extremely pleased with purchasing my new Camaro at Colonial. Kenny was very friendly and helpful. He made the entire experience quick and easy. His VP Michael Blais was also great to work with. I had Colonial. Kenny was very friendly and helpful. He made the entire experience quick and easy. His VP Michael Blais was also great to work with. I had a trade-in with negative equity, so going in I knew that my situation was a bit difficult, but they were up for the challenge. Fortunately, we were able to come to a deal! When I'm ready for an upgrade I will definitely return to Colonial. I highly recommend Colonial to anyone interested in purchasing a vehicle. More

Mr. Powers true professional, very knowledgeble and understanding of what I wanted. Paint protection looks great, but still have an issue with a scape on inside of driver's door handle that the prot understanding of what I wanted. Paint protection looks great, but still have an issue with a scape on inside of driver's door handle that the protection was not able to cover. Have in the past and will in the future deal with your dealership and recommend to family and friends. More

This is the 7th vehicle my family has purchased from Colonial Chevrolet. We have been doing bossiness with this dealership for over 20 years. The biggest reason we continue to return is because of our S Colonial Chevrolet. We have been doing bossiness with this dealership for over 20 years. The biggest reason we continue to return is because of our Service Writer Peggy Erwin. She has always taken care of us and continues to treat us like family. As long as she is there we will be! The staff is professional and always courteous and does a great job. Thank you Don for all your help! Ron Morton More

Thank You for taking the time and making this purchase as smooth as possible. the whole process was easy and it didn't take all day to purchase a vehicle . I am now enjoying my new Chevy Cruze. My god bless smooth as possible. the whole process was easy and it didn't take all day to purchase a vehicle . I am now enjoying my new Chevy Cruze. My god bless you and Colonial Chevrolet . Sincerely The Banks family More

This is my 2nd car that I have bought at this dealership. Elbert has always done a great job for me. We have moved to Penna. and came back to Virginia Beach to buy a car for our Grandaughter. He even watc Elbert has always done a great job for me. We have moved to Penna. and came back to Virginia Beach to buy a car for our Grandaughter. He even watched our 2 dogs while we went and got something to eat. That is going the extra mile. Thanks for the great job! More

Best buying experience I ever had with a car car salesman and car dealership. No pressure or arm twisting. I went in knowing what I wanted. Talked to Angela as the internet contact. When I arrived I met Tom and car dealership. No pressure or arm twisting. I went in knowing what I wanted. Talked to Angela as the internet contact. When I arrived I met Tom Jones. Very friendly and not at all the typical car salesman (this meant as a compliment). They had the car I wanted located and I was able to pick it up 2 days later. In and out in 2 hours. Would highly recommend Colonial to any one. Ask for Tom, he is great. It also pays to research ahead of shopping. More