Rick Hendrick Chevrolet Norfolk

Thank You for taking the time and making this purchase as smooth as possible. the whole process was easy and it didn't take all day to purchase a vehicle . I am now enjoying my new Chevy Cruze. My god bless smooth as possible. the whole process was easy and it didn't take all day to purchase a vehicle . I am now enjoying my new Chevy Cruze. My god bless you and Colonial Chevrolet . Sincerely The Banks family More

This is my 2nd car that I have bought at this dealership. Elbert has always done a great job for me. We have moved to Penna. and came back to Virginia Beach to buy a car for our Grandaughter. He even watc Elbert has always done a great job for me. We have moved to Penna. and came back to Virginia Beach to buy a car for our Grandaughter. He even watched our 2 dogs while we went and got something to eat. That is going the extra mile. Thanks for the great job! More

Best buying experience I ever had with a car car salesman and car dealership. No pressure or arm twisting. I went in knowing what I wanted. Talked to Angela as the internet contact. When I arrived I met Tom and car dealership. No pressure or arm twisting. I went in knowing what I wanted. Talked to Angela as the internet contact. When I arrived I met Tom Jones. Very friendly and not at all the typical car salesman (this meant as a compliment). They had the car I wanted located and I was able to pick it up 2 days later. In and out in 2 hours. Would highly recommend Colonial to any one. Ask for Tom, he is great. It also pays to research ahead of shopping. More

I called Mickey Yerigan to get a quote on a 2011 Suburban LTZ 4x4. Mickey was in sales meetings and ask Preston to contact me which Preston did. I told Preston exactly what color exterior and interior along LTZ 4x4. Mickey was in sales meetings and ask Preston to contact me which Preston did. I told Preston exactly what color exterior and interior along with what packages I wanted. The vehicle was located in the Washington D.C. area. Colonial Chevrolets price was $1900.00 dollars less than other local dealers best price.The dealership that had this vehicle failed to tell Mickey and Preston that the vehicle had 3000 miles on it. When colonial realized this they informed me they had located another vehicle with only a couple miles on it and for the same price, as we had already signed the agreement on the original Suburban Mickey assured us the price would be the same. When we arrived to pick up our new vehicle we had to sign papers with the correct VIN. It was at this time that Colonial Gave us $500.00 for our inconvenience. The inconveniece was minimal as the vehicle arrived as originally promised.The only inconvenience was that we had to provide our bank and insurance company with the corrected VIN and sign a new sales contract at the dealership.This was when we met with James to sign the new contract he had us in and out of the finance office rather quickly. Great deal, great price, outstanding honest people to deal with! More

Salesman Steve Meade was very helpful in locating a car for me. He negotiated the deal professionally and without pressure. The price was right. All other employees were friendly and helpful. I will recomm for me. He negotiated the deal professionally and without pressure. The price was right. All other employees were friendly and helpful. I will recommend Colonial to my friends. Steve followed up later to ask if we had any concerns or questions. We are pleased with the car and the dealership. More

I actually came to the dealership looking to price a certified used chevy Malibu. To make a long story short, my fiancé and I ended up purchasing a brand new 2011 Malibu. Ms. Amanda Porter did a wonder certified used chevy Malibu. To make a long story short, my fiancé and I ended up purchasing a brand new 2011 Malibu. Ms. Amanda Porter did a wonderful job, helping us find exactly what we wanted inside of the price range we wanted. My overall experience there was great. I can say everything turned out better than expected and I'm satisfied with everything. More

I have purchased three vehicles from Colonial Chevrolet, one car and two trucks - one new & one used. I was able to find the exact vehicle I wanted, the price was fair. The service team is top notch and hav one car and two trucks - one new & one used. I was able to find the exact vehicle I wanted, the price was fair. The service team is top notch and have forged a good friendship with some of the team. I have found them to be helpful and friendly - it is obvious they are passionate about their product. More