Rick Hendrick Chevrolet Norfolk

Dropped off a special ZR1 for potential warranty work issue and it sat in the open lot in below freezing temps for three days. These cars are known to have dash peeling issues in extreme temps that can c issue and it sat in the open lot in below freezing temps for three days. These cars are known to have dash peeling issues in extreme temps that can cost thousands to fix. They told me it could take up to two weeks to look at. So I moved it to a different shop that took it inside and diagnosed the issue within minutes. It’s disappointing to say the least and I’m not even a very picky person about things. More

Mbaimba was a pleasure to work with. The new Silverado we purchased has been a joy to drive and we are very satisfied. The new Silverado we purchased has been a joy to drive and we are very satisfied. More

I always take my vehicle here to get serviced and they never up charge or try to push unnecessary services. Past visit was quick and the service advisor was very nice never up charge or try to push unnecessary services. Past visit was quick and the service advisor was very nice More

Attempted to gain status of a vehicle for purchase over an 8 hour period with no luck. Internet team acknowledged my many requests but no follow up. Regrettably, I'll not be purchasing desired 1500. an 8 hour period with no luck. Internet team acknowledged my many requests but no follow up. Regrettably, I'll not be purchasing desired 1500. More

This dealership sent me away with a bad charging system because they did not have time to correct and made me an appointment 10 day away. Now I am driving an unsafe truck and I do not trust this truck. Sha because they did not have time to correct and made me an appointment 10 day away. Now I am driving an unsafe truck and I do not trust this truck. Shame I spent 50k for a truck that is giving me a lot of trouble with no way of getting it fixed. I will never day a vehicle from Rick Hendricks again. More

Jessica was great! She initially helped when I came in to service my daughter's vehicle. After a couple of weeks, I decided to upgrade and get her a new car. We traded She initially helped when I came in to service my daughter's vehicle. After a couple of weeks, I decided to upgrade and get her a new car. We traded in her Cobalt and left with a new Trax. Thank you Jessica! More

Brady R. and the finance team (Owen) found me the best price and helped me get a brand new vehicle to help provide for my family. Brady even drove 8 hours awa and the finance team (Owen) found me the best price and helped me get a brand new vehicle to help provide for my family. Brady even drove 8 hours away (there and back) to help my Mom sign some papers to complete the deal. They have a lifetime customer and will always reference them for my friends and family that need someone that cares about the client and wants to help in their best interest. More

Great dealership. Sharief was amazing. Will come back for all future vehicles. Very flexible and understandable team. Sharief was amazing. Will come back for all future vehicles. Very flexible and understandable team. More

Great agent, fast talker but very approachable and friendly! Would definitely work with Sharief Stancil again! friendly! Would definitely work with Sharief Stancil again! More

Sharief Stancil was awesome. Very helpful & patient. Cool guy. Konnie is the best in the business. Made the deal in no time. Thanks again guys. Very helpful & patient. Cool guy. Konnie is the best in the business. Made the deal in no time. Thanks again guys. More