Rick Hendrick Chevrolet Norfolk

The service representative was very polite, and exhibited professional customer service, treated me like family. Service on my vehicle was great. Wait time was minimal. They even took extra time to scrape m professional customer service, treated me like family. Service on my vehicle was great. Wait time was minimal. They even took extra time to scrape my old inspection sticker off my vehicle. More

In for service (oil change and air bag inflator safety recall). I was totally satisfied and service rep. Alannah was very professional and courteous. recall). I was totally satisfied and service rep. Alannah was very professional and courteous. More

Trent was great. Professional and got me in and out. Great service and will definitely come back for my next vehicle. Professional and got me in and out. Great service and will definitely come back for my next vehicle. More

Appreciated that they did not hard sell me with a lot of pressure tactics. Talked to me as an educated buyer and was a great experience. pressure tactics. Talked to me as an educated buyer and was a great experience. More

2nd vehicle I have purchased from them, very friendly and answered all my questions with ease, if given the opportunity to purchase another vehicle I would buy from Rick Hendrick Chevrolet. answered all my questions with ease, if given the opportunity to purchase another vehicle I would buy from Rick Hendrick Chevrolet. More

Great service, friendly personnel, speedy service. Have purchased, been serviced and now body repair; all three have been excellent. Would absolutely use their service again. Have purchased, been serviced and now body repair; all three have been excellent. Would absolutely use their service again. More

The service team was friendly annd professional and got my vehicle fixed and back to me quickly. my vehicle fixed and back to me quickly. More

Outstanding customer service . Technician was very polite and respectful. Made you feel comfortable while working on my vehicle. Technician was very polite and respectful. Made you feel comfortable while working on my vehicle. More

Great service, but I think 2+ hours is a bit long for a simple oil change and inspection. Video inspection was nice, but technician talked a bit too fast - I had to replay portions of the video to be sure simple oil change and inspection. Video inspection was nice, but technician talked a bit too fast - I had to replay portions of the video to be sure to hear what he said. Printout of inspection was Avery nice plus. More

My service was completed quickly and to my satisfaction. Customer service was great no complaints Customer service was great no complaints More