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Rick Hendrick Chevrolet Norfolk

Norfolk, VA

Overview
Reviews
4.5
705 Reviews
Call Dealership (833) 761-3956

6252 E. Virginia Beach Blvd.

Norfolk, VA

23502

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Showing 705 reviews

November 28, 2025

For anyone who is looking for a great experience I highly recommend Ladarrious as he was extremely knowledgeable! More

by brettjackson06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LADARRIOUS PRIM
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Nov 29, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Norfolk! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2025

Sharief Stancil very exceptional with the process. Highly recommended 10 out of 10 high recommended - Dustin Withdrow More

by shariefstancil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharief Stancil
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Nov 29, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hi Dustin, thank you; we appreciate your feedback! We can't wait to see you again, have a great day!

November 28, 2025

Thank you for the exceptional service provided by Brady R. He was very helpful and courteous. More

by bradyp43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady R.
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Nov 29, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

November 19, 2025

Aaron did an amazing job with getting my car in and out. They fixed everything that was wrong in an efficient timely manner. I thought they were going to have it all week being that I drop it off Friday. I More

by williams.bn.bh19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Nov 20, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for the 5-star review! We're glad to hear Aaron got your car in and out quickly. We appreciate your feedback and look forward to helping you again next time!

November 15, 2025

Service was excellent. Service advisor I dealt with was very professional, helpful, and made me feel comfortable. More

by pjhayes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alannah
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Nov 18, 2025 -

Rick Hendrick Chevrolet Norfolk responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

Scott was great. Smooth transaction with no problems. Vehicle was delivered as promised. Thanks again... More

by dinkland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 18, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hello, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! Until the next time we meet, take care!

November 07, 2025

just a oil change. Brooke was great and friendly. Only thing asked for the free car wash, but didn't get it. More

by dangrayva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
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Nov 14, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with us. Sorry to hear the free car wash was missed — next time you're in, just mention this review and we’ll be happy to make it right. We appreciate your support and look forward to seeing you again soon!

November 06, 2025

Not a terrible experience at all. Tyrese was kind and helpful, if based solely on him and his interactions I would give 5/5 stars. My recall ended up taking four days, instead of same More

by crested-0-tings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrese
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Nov 14, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to share your feedback. We’re happy to hear that Tyrese provided you with excellent service — we’ll be sure to recognize him for his kindness and professionalism. We do apologize for the delay in completing your recall and for the inconvenience caused by the low charge level and lack of a rental option during the extended service period. Your comments are extremely valuable, and we’ll be reviewing our scheduling and communication processes with the team to help ensure a smoother experience in the future. We appreciate your understanding and hope to have the opportunity to serve you even better next time.

November 04, 2025

I’m out of the state for military training and yall charged $60 for windshieldwipers More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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Nov 13, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Hi Angela, We’re sorry to hear that you were disappointed with your recent windshield wiper purchase/service. That’s not the experience we want for our customers. Sometimes issues can come from fit, installation, or manufacturing, and we’d like to take a closer look to make things right. Please contact us at Todd.Kuther@Hendrickauto.com or stop by the shop so we can inspect the wipers and find a solution for you. Thank you for bringing this to our attention — your feedback helps us improve. – Todd Kuther

November 04, 2025

Always pleased with you guys, did a great job on my truck and didn’t take long, a pat on the backs to the guys and gals More

by Blazer-89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Evan’s and don’t know the name of the Technician
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Nov 04, 2025 -

Rick Hendrick Chevrolet Norfolk responded

Thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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