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Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

4.3

320 Lifetime Service Reviews

2473 Pleasant Hill Rd, Duluth, Georgia 30096

320 Reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

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January 18, 2019

"Transmiision service"

- John A

Service department gave a great explanation of the transmiision service performed and what parts were required. Gave an overview and walked me thru other areas of the vehicle that may become an area of concern.

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Yes
Employees Worked With
Heather Kratky
January 17, 2019

"Routine maintenance "

- smithdereck012

I can’t remember the guy’s name who serviced my Jeep but he was very helpful and informative. He also educated me on a few things about my vehicle I did not know before. I was very pleased.

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Yes
Employees Worked With
I can’t remember his name I just remember that he has triplets and he has a long gray beard
January 17, 2019

"Superior Services "

- GWEN_SMITH15

My expected time that I had given upon my arrival that I was needed to leave at a certain time was meet and I was very satisfied with the service...

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Yes
Employees Worked With
DARRELL WILSON
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 15, 2019

"Fabulous "

- COLLEENKIVEY

Heather was an unbelievable help and made this process simple. I had to come in for a recall and I had been avoiding it. Heather helped to coordinate my day and work with me for a smooth drop off and pick up.

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Yes
Employees Worked With
Heather
Jan 17, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Colleenkivey, thanks for your praise and kind comments about our team.

January 13, 2019

"Oil Change"

- Chrysler200

I was pleased with the service. It was prompt and done properly the first time. I will return for the next oil change. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Heather
Jan 17, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Chrysler200, thank you; we appreciate your feedback!

January 10, 2019

"satisfactory experience with service department"

- SuwaneeScatPackOwner

My 20,000 mile routine service and inspection was performed satisfactorily, and in a reasonable amount of time on the day for which I had an appointment.

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Recommend Dealer
Yes
Employees Worked With
Heather Kraty
Jan 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Suwaneescatpackowner, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Duluth!

January 09, 2019

"Extremely helpful and honest"

- GARYFALCETTA

I would bring in all my cars for service, Denise Reyna is an over the top employee, so helpful and very pleasant. She gets 5 stars from me and because of her I will be bringing in my other vehicles

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Yes
Employees Worked With
Danny technician
Jan 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Garyfalcetta, thank you for your kind words and this wonderful review about Denisse!

January 09, 2019

"Overheated engine with surprise issue found after! "

- Silvaj1008

Went in for what I thought was a small issue of my engin overheating but turns out they quickly found the issue after running the diagnostic and replaced everything in a timely manner considering I was just a walk in. Lance went out of his way to make sure we were taken care of and I highly appreciate his effort in helping us out during our travels

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Yes
Employees Worked With
Lance
Jan 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Silvaj1008, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM Duluth. We're happy we could meet your expectations!

January 08, 2019

"Awesome service again "

- JOHNNIE_OSBORNE74

Another great experience with the service and sales team . I’ll definitely continue business with Hendicks Chrysler Dodge Jeep Ram. Always a pleasure working with your company

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Yes
Employees Worked With
Christopher Blackwood
Jan 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us!

January 07, 2019

"Always friendly and great service"

- damdam

Everyone is always friendly and they’re really good about estimating wait time. I’ve been back several times from major repairs to oil changes and it’s always been a great experience.

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Recommend Dealer
Yes
Employees Worked With
Denisse
Jan 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Damdam, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Duluth with Denisse, she is one of our best!

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