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Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

4.3

225 Lifetime Service Reviews

2473 Pleasant Hill Rd, Duluth, Georgia 30096

225 Reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

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November 10, 2018

"Amazing as usual "

- Koli

They handled all my Jeep problems and recommended services , I dropped it off and came back to pick it up and my Jeep was ready to go.

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Yes
Employees Worked With
Brandon
November 09, 2018

"My Experience "

- cedriclthomasclt

My experience was excellent. The service was fast, the employees were friendly, and the quality was excellent. I would highly recommend this group of people to other customers.

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Yes
Employees Worked With
I can’t remember the young lady’s name
November 09, 2018

"Very Good!"

- GOODLUCK9575

Very good and kind people. The car was well repaired and the staff were all friendly. I recommend it. I will visit again next time. Thank you.

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Yes
Employees Worked With
DARRELL WILSON
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 08, 2018

"Attention to detail for service on my Power Wagon."

- andy_adams

From my 2007 Cummins Diesel through the 2009, 2012 (RAM Big Horn 1500s) and my current 2015 RAM Power Wagon, I have found it extremely difficult to find satisfactory Service for a Power Wagon in Fulton, DeKalb, Cobb or Gwinnett. However, Heather Kratky and Darrell Wilson have a solid Tech Crew that can work on my RAM Power Wagon unlike the dealership I purchased it. Though the Power Wagon is tricky to work on, I highly recommend Hendrick Dodge, Jeep, RAM of Duluth for great service in Metro Atlanta above the other 4 dealerships I have paid my money.

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Recommend Dealer
Yes
Employees Worked With
DARRELL WILSON
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Heather Kratky
November 06, 2018

"Excellent "

- ANITAPAUL2401

Very excellent customer service. Cameron was very patient he answered all my questions. At the end he showed me the breakdown on my vehicle and didn’t try to sell me anything unnecessary.

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Yes
Employees Worked With
Cameron
November 06, 2018

"Great Service! "

- Shonda

My husband and I worked with Malik Farmer, and I must say he’s awesome! The team helped us make the best choice for us. We love our new Jeep and highly recommend Hendrick Chrysler Dodge and Jeep in Duluth. The team is the best especially Malik, Kwanzee, Riche, and Mayor!

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Yes
Employees Worked With
Malik Farmer
November 05, 2018

"Great Customer Service!"

- zahara.bonilla

I have been going to Rick Hendrick for over a year now for regular maintenance and some warranty issues. Heather has always been very responsive and understanding with my situation. She is never too busy to take or return my calls. I continue to do business here because of Heather. Keep up the good work!

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Yes
Employees Worked With
Heather Kratky
November 04, 2018

"It was delightful"

- KENNY_MCBRIDE22

As soon as I pulled up Ally and the rest of the crew that was there shame to see what they can help me with all in all they helped me out a lot with a service making it very delightful to me so I would go way across town just to come to them again

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Yes
Employees Worked With
RICHARD PANNONE
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
DARRELL WILSON
3.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ally
November 04, 2018

"Great service"

- LASHAWNBAILEY02

Although I only came in for my free oil change. They were very helpful and explained what they found when they did the multi point inspection in great detail and made sure I understood why it was recommended.

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Yes
Employees Worked With
November 03, 2018

"Great ending to a not so great start!"

- atlbound5

I’m a new customer to your service center. I scheduled a appointment but when I arrived I was told my car would be service a hour and half later. I explained to the young lady that helped me that was not going to work for me seeing that I scheduled my appointment at the set time so I can get in and out. After all I was coming in for a oil change. I found her response to be quite rude based on her telling me there were 5 other cars that got there before me, what do I expect. For a brief moment we went back and forth about having a scheduled appointment time. I advised I was I leaving because I didn’t have the time to wait. She told me to hold on cane back and confirmed my car was going to be service now. When I saw the guy that was taking my car in was ALi from another dealership I had been to in the past I was SO EXCITED. Ali provide the best customer service. He make sure he explain in detail what is needed and what was done. I trust what ever he tell me my car need it truly need it. I’m so happy he’s working at this location and because of Ali I will definitely return for future service needs and if I decide to buy another dodge or Jeep I will buy with you guys. Great customer service is a must for me to do business with someone. I work to hard for my money to patronize a business that can’t provide great service. What one can’t or won’t do someone else will. Would’ve given 5 stars if my experience started off great thanks to Ali I’ll be back.

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Yes
Employees Worked With
ALI ??????????
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