Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

Heather Gagnon was very nice and knowledgeable and helped get me through the process with ease. get me through the process with ease. More

Chris Garcia in service did an outstanding job. He is extremely professional with great customer service! He is extremely professional with great customer service! More

If I can I would have gave them a 0 for a rate don’t ever come here they give the wrong information. My mom came here Monday March 11,2024 and talk to rod in the parts Department and my gave my key to my dod come here they give the wrong information. My mom came here Monday March 11,2024 and talk to rod in the parts Department and my gave my key to my dodge caravan 2013 and rod look at it and told my mom that we need to order a whole new key for the car we did that Monday 3/11/2024 and paid $251 so the key gets here Tuesday and he told my mom Maureen Wells that if the key don’t work then we need to get a diagnostic on the car here and then the key gets here on Tuesday March 19, 2024 because I called up here on Wednesday March 20,2024 and told me that my key was there and nobody call me ahead of time and told me that my new key was here and I ask them how much it would cost for my car and I gave the description and the year to the services department and they told me they can fixed on and gave me a price and told me if I get it towed here between business hours they work on it for me I said okay me and my gets here on Thursday March 21,2024 now telling us that they can’t do what they promised us and they not trying to fixed both problems and they have bad customer service because we inconvenience us and got it towed here and they not trying to help us but just one problem but it’s two problems not just one. The worst service I have had thus far in my 44 years of life. More

Thieves, unprofessional, incompetent, no remorse. My car went to the dealership twice for a simple issue based on their diagnosis and still nothing was done, they basically charged me for the servic My car went to the dealership twice for a simple issue based on their diagnosis and still nothing was done, they basically charged me for the service and did nothing!. I called the office and left messages for Matthew Martin and David Marlow and they never called me back. They just don’t care about the customers even if they paid for the services!! More

Montae is very talkative. Easily describe the situation and possible ways to resolve. The service was quick enough Easily describe the situation and possible ways to resolve. The service was quick enough More

Touron was great and service was awesome! I walked in and was taken care of right away, great advice I walked in and was taken care of right away, great advice More

The customer service was superb, Mon addressed all my concerns and was able to take care of my issue within the same day. would recommend coming here ! concerns and was able to take care of my issue within the same day. would recommend coming here ! More

Chris Garcia in the service department did a great job. I will be coming back for service with him only I will be coming back for service with him only More