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Rick Hendrick City Chevrolet

Charlotte, NC

5.0
1,020 Reviews

5101 E Independence Blvd

Charlotte, NC

28212

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1,020 Reviews of Rick Hendrick City Chevrolet

August 31, 2022

Chris Morgan was amazing and helped with both my trade in, new vehicle lease, insurance, registration and accessories. Seamless process done in one day. More

by jdasilva133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
Sep 03, 2022 -

Rick Hendrick City Chevrolet responded

jdasilva133 --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Chris Morgan on a job well-done. I know personally that Chris would really appreciate if if you also took a moment to review him on Facebook and Cars.com. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 31, 2022

Alexis and Allen were awesome so easy and got me into my new Tahoe! 2nd City new car and love the service as well! More

by Elizabeth.monastra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Daniels
Sep 03, 2022 -

Rick Hendrick City Chevrolet responded

Elizabeth --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Alexis Daniels and Allen Floresca on a job well-done. I know personally that Alexis and Allen would really appreciate it if you also took a moment to review them on Facebook and Cars.com. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 27, 2022

After my terrible accident, I went to Rick Hendrick City Chevy and was welcomed with open arms! Dominic Weihs assisted me and helped me test drive a couple cars before I settled on a brand new 2023 Suburban More

by ahmedbadawey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Weihs
Aug 31, 2022 -

Rick Hendrick City Chevrolet responded

Ahmed --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Dominic Weihs on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 24, 2022

My son bought a used pickup from this dealership. Unfortunately I am a co owner and I live in Florida. My son immediately started having problems with the truck and took it back to the service depart More

by klwillis1659
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nate, Ryan, service manager
Aug 27, 2022 -

Rick Hendrick City Chevrolet responded

klwillis1659--Thank you for your comments. Ryan Burton will attempt to reach out to you, but at this point, he has not received any messages from you, so he is not aware that you have tried to reach him. We had previously attempted to contact your son, to no avail, nor has he returned our call. Without getting into too many personal details online, Ryan will attempt to reach you but if you two don't connect right away, please feel free to call him back at 704-566-7366. Thanks. Nikki Potter--Internet Marketing Manager

Aug 29, 2022 -

klwillis1659 responded

Nikki, Thank you for responding to my review quickly. Ryan reached out to me the next day after the review posted. He apologized and said he did not receive the messages I had left when I called. I appreciate him acknowledging that. We had another pleasant conversation and he enlightened me on several things. While I am not happy with the truck being sold to my son that we feel had some problems; the salesperson that my son dealt with is no longer there. I am also accepting the conclusion that Ryan and I came to at the end of our conversation. Thank you

August 20, 2022

First off, I'm from Pennsylvania. .. This has got to be a great review if I had to go 400+ miles to get a new vehicle. Simply put, no one around me had the 2022 Colorado I wanted, the More

by Shaggy350ss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Daniels
Aug 25, 2022 -

Rick Hendrick City Chevrolet responded

Shaggy --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Alexis Daniels on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 20, 2022

Bought a 2020 GMC Sierra Denali from Garret Williams he was very helpful anf he did what it took to sell me the truck. If you looking for a new or pre-owned vehicle go see him. More

by Thomas Cannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Williams
Aug 25, 2022 -

Rick Hendrick City Chevrolet responded

Thomas --Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Garret Williams on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 18, 2022

I just want to mention, I had a wonderful experience at Hendrick Chevrolet. Generally, like most people I’m sure, I absolutely dread going to the car dealership and purchasing a car as a whole. However, th More

by Mario_Trujillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lobo, Andy Snyder
Aug 22, 2022 -

Rick Hendrick City Chevrolet responded

Mario--Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Amanda Lobo on a job well-done. I know personally that Amanda would really appreciate it if you also took a moment to review her on Facebook and Cars.com. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 17, 2022

We bought a vehicle from Chris Morgan and was more than happy with our experience. Not only was he super nice, he was professional and very knowledgeable about our vehicle. We highly recommend City Chevrol More

by pamelarenee122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
Aug 19, 2022 -

Rick Hendrick City Chevrolet responded

Pamela--Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Chris Morgan on a job well-done. I know personally that Chris would really appreciate it if you also took a moment to review him on Cars.com and Google. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

August 13, 2022

Garrett Williams helped me with my trade-in & got me in a new Tahoe… got me a great deal and was extremely helpful throughout the entire process. Would absolutely recommend him to other folks looking for a n More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Williams
August 13, 2022

The people we dealt with at this dealership were super nice, very attentive, and knowledgeable. More

by Celia1122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Daniels, Derrick Williams
Aug 18, 2022 -

Rick Hendrick City Chevrolet responded

Celia1122–Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Alexis Daniels and Derrick Williams on a job well-done. I know personally that Alexis and Derrick would really appreciate it if you also took a moment to review them on Facebook. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager

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