Rick McGill's Airport Toyota

VERY COURTEOUS AND HELPFUL, CHUCK IS AWESOME. THEY ARE ALL HELPFUL . WE JUST LIKE DEALING WITH CHUCK. THANK YOU ALL. WE LOVE THIS RAV4 THEY ARE ALL HELPFUL . WE JUST LIKE DEALING WITH CHUCK. THANK YOU ALL. WE LOVE THIS RAV4 More

Service fast and correct. Like the video inspection. Matt is great. Washed my car nice surprise Like the video inspection. Matt is great. Washed my car nice surprise More

Matt, was helpful and nice. We felt he was there to make sure all our needs were taken care of. We felt he was there to make sure all our needs were taken care of. More

A very helpful staff. Thank you very much. I am going to try to get the car washed. Thank you very much. I am going to try to get the car washed. More

Service advisor used the service special coupons to save me the most money possible. Service completed in timely manner, no problems. Satisfied Rick McGill Airport Toyota customer. me the most money possible. Service completed in timely manner, no problems. Satisfied Rick McGill Airport Toyota customer. More

Good service, in and out quickly. I wasn’t going to dock your score for this but I asked for the washer solvent not to be filled but that was not relayed to the technician. I wasn’t going to dock your score for this but I asked for the washer solvent not to be filled but that was not relayed to the technician. More

Tami was very informative and nice. So was the check out lady, didn’t get her name. So was the check out lady, didn’t get her name. More

Excellent service as always and agent worked with me to reduce my overall bill, thanks reduce my overall bill, thanks More

Service department was a bit overwhelming at first. ..lot of energy...until you determine they have based their service model on a Pit Crew...that's not easily discerned when you first come in...it coul ..lot of energy...until you determine they have based their service model on a Pit Crew...that's not easily discerned when you first come in...it could be toned down just a smidge...However recovery of my vehicle once the service was complete was a bit tough. It was parked half way up the hill...about a city block away from the front of the facility where they said it would be, "just to the side where you came into the building"...I came in the Hwy 129 side, not runway 3R at Knoxville Airport. By the time I found it and got in it, I was huffing and puffing. Next time, park it in the front. More

Clean, Friendly, Good Communication - The car was purchased at this dealer. This was for the first 6 month service and the first trip to this dealer for service. Before starting they reviewed what wo purchased at this dealer. This was for the first 6 month service and the first trip to this dealer for service. Before starting they reviewed what would be done. I was shown the waiting area, where there was coffee , water, snacks, and restrooms. More