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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,147 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,147 Reviews of Rick McGill's Airport Toyota

August 16, 2024

I was able to get my Prius in quickly for a battery replacement. Dawn was especially helpful in making the arraignments and seeing that I had a ride home and would be picked up the next day. Philip was More

by Gummtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Philip
August 16, 2024

Robyn Hicks is an excellent service advisor. I visit this dealership because of her. Excellent service tech as well. More

by ldyvlfn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn, Jessee
July 27, 2024

Everyone is very courteous and helpful. They got my truck fixed quickly and so I would not have to sit and wait they let me drive a new truck until mine was fixed. Very helpful More

by terriel238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy, I think
July 27, 2024

Rick McGills service department is absolutely amazing. They always treat us like we are valued customers. They always go above and beyond. They are always very professional and friendly. They have always More

by Angela Arp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks and Adam
July 21, 2024

Robbyn was great. I did miss the water in waiting room. Need a bigger sign. More

by ewins0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
July 10, 2024

Very communicative about current process and service. Recommendations were thoroughly explained as well as pricing list for all services was given to me beforehand. More

by ductus-exemplo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamitha
June 21, 2024

Nick did a great job, he went above and beyond in explaining to me how these new cars work, he is a true people person! More

by markvilladsen05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick morrow
June 18, 2024

Fast service, excellent customer service! The only negative is no body shop on site! We have a paint issue & will have to go elsewhere. More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
June 15, 2024

would have been better if i had been informed in advance that the was a service charge if paid electronically and brought my check book. I had no choice but to pay electronically because I do not carry tha More

by MAILBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
June 15, 2024

No issues, very professional sales and service personnel. Finance personnel found me a lower rate than the bank I was already pre-approved. More

by Joe Racer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charm Robinette
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