Rick McGill's Airport Toyota

Absolute SNAKE PIT - BEWARE! BEWARE- You ARE stepping in a snake pit when you walk in this dealership. My advice is to thoroughly EXAMINE all numbers before you sign anything. The BEWARE- You ARE stepping in a snake pit when you walk in this dealership. My advice is to thoroughly EXAMINE all numbers before you sign anything. They will add on things such as warranties and services to your purchase that you never ask for. They will be very vague on the terms and sometimes completely fail to tell you the interest rate even you when ask. Any dealership that uses the 4-square method, just get up and leave. I wish I had this advice before I came here. 4-Square is where they draw a cross on a piece of paper and separate out all the terms, ie payment, trade, etc. This method is used to maximize profit for the dealer, not help the customer. I HIGHLY HIGHLY recommend watching a Youtube video by Chevy Dave as he explains all this is greater detail that I can. This is an old fashioned, 1980's snake pit style dealer. There are good dealerships out there, but this isnt one of them. Peter Renzulli- Assistant sales snake. This is the slimy xxx that will add in all those things you dont want to your total, and work to get the best interest rate, for the dealership, as smiles at your face and turns the knife in your back. Mike Allen, sales manager, is a real xxx and will not return any calls. You wont find his picture of info on the dealership website and for good reason. He's the ringleader of this dumpster fire of a dealership. How this pile sleeps at night I'll never know. More

gret service Service department is excellent, the people I was able to work with are professional, are very courteous, and they are informative, provide convenient Service department is excellent, the people I was able to work with are professional, are very courteous, and they are informative, provide convenient opportunities to come in, and the waiting area is comfortable, although it would be nice to be able to turn off the music in the work area, the area with bar stools and table, as it is hard to concentrate with the music playing loudly. More

Very satisfied with purchase We needed a vehicle my husband could safely get into. Chris Dukes helped us find the perfect vehicle. We bought a 2019 RAV4 and it is exactly what we We needed a vehicle my husband could safely get into. Chris Dukes helped us find the perfect vehicle. We bought a 2019 RAV4 and it is exactly what we needed and wanted. More

Picked up weather tech floor mats for my 2016 4Runner I picked up the floor mats for my 2016 4Runner that I purchased on 2-2-19. They were ordered two days after my purchase and I was called to pick them I picked up the floor mats for my 2016 4Runner that I purchased on 2-2-19. They were ordered two days after my purchase and I was called to pick them up in two more days. Fast quick turnaround. More

They care about my satisfaction. When I had doubts about the cost of my recent repair they worked to give me a discount. I was very happy with their attitude. When I had doubts about the cost of my recent repair they worked to give me a discount. I was very happy with their attitude. More

Everything was positive My dealings with Rick McGill and our salesman Jessie were nothing but positive. They were extremely helpful and courteous. We are pleased with the way My dealings with Rick McGill and our salesman Jessie were nothing but positive. They were extremely helpful and courteous. We are pleased with the way we were treated,. More

Quick and easy service I made an appointment to have a license plate light assembly replaced, was told I could expect about an hour wait. I arrived at 8:50 and was back on t I made an appointment to have a license plate light assembly replaced, was told I could expect about an hour wait. I arrived at 8:50 and was back on the road at 9;11. Actual price paid was less than the estimate. Very pleased with the service. More

Great Service We went into the dealership just looking, and we ended up walking out with my dream car. Herb and the other associates were beyond helpful, very frien We went into the dealership just looking, and we ended up walking out with my dream car. Herb and the other associates were beyond helpful, very friendly, and made sure we were comfortable with our purchase! I would highly recommend them! More

Great service Painless, fast, friendly and honest. Would go back again. Brad couldn’t have been more helpful Would recommend to friends and family. Thank you Brad Painless, fast, friendly and honest. Would go back again. Brad couldn’t have been more helpful Would recommend to friends and family. Thank you Brad. More

Superb Service Robbyn Hicks checked me in and when she saw that the service was an estimated four hour job she asked if I would like a car so I didn't have to wait s Robbyn Hicks checked me in and when she saw that the service was an estimated four hour job she asked if I would like a car so I didn't have to wait so long in the waiting room. She called Enterprise and they picked me up and provided a car so I could go take care of some things while my car was in the shop. Every time I've brought the car in Robbyn has bee very friendly and helpful. More