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Right Honda

Scottsdale, AZ

4.6
2,976 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,976 reviews

September 27, 2022

Buyer Beware. You can’t trust this dealership. They entice you into the dealership with prices below MSRP, however, they add thousands of extra costs. If you choos More

by GSF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny, Sammy, Ed
Sep 27, 2022 -

Right Honda responded

GSF, we are sorry you are unhappy with the final pricing for the vehicle you purchased from us. Our staff is very thorough when reviewing final figures with customers in the finance department to ensure customers understand everything before finalizing the sale. Some new Honda models have market adjusted pricing due to very high demand and limited supply and we are very clear about pricing and we do put everything in writing. We are sorry you are unhappy, but we provide all the information necessary for customers to make an informed purchase decision. Matt W. - CR Mgr. - Right Honda

September 24, 2022

My 2006 Honda Civic has 340, 000 miles on her and still running strong! Right Honda is taking good care of her. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 25, 2022 -

Right Honda responded

Randy, keep bringing your Honda to us and we will do our best to keep her running to a million miles! Matt W. - CR Mgr. - Right Honda

Sep 25, 2022 -

Randy responded

Counting on it!

September 22, 2022

Efficient,courteous,daily priced…completed in a timely manner. Appreciated service manager communicating with me from time I drove up to departure. More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 25, 2022 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Honda

September 17, 2022

Honda service was great, from Jesse to the over all speed of repair and outcome. More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Monsisvais, Jason Decker, Vincent Bonifatto
Sep 26, 2022 -

Right Honda responded

Thank for the feedback and for being our customer! Matt W. - CR Mgr. - Right Honda

July 24, 2022

Easy to work with ,all questions answered. All around good experience.Would do business with them again. More

by mdoty0202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda, Vincent Bonifatto
Jul 25, 2022 -

Right Honda responded

Mdoty, we are pleased you had a great experience with us, thank you for the positive feedback.\ Matt W. - CR Mgr. - Right Honda

June 14, 2022

Zack in service was great got me Lyft home and back to dealership while car was being worked on. I bought car and 2weeks later found a problem with th front rotors. They replaced them and also the pads. I More

by 164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny in internet sales and zack in service
Jun 15, 2022 -

Right Honda responded

Vern, thank you for the positive feedback about your experience with our dealership. We are sorry there was a brake issue with the vehicle but it looks like we took care of it for you with out too much hassle. Thank you very much for your business and your patience, we appreciate you! Matt W. - CR Mgr. - Right Honda

June 09, 2022

Would give zero stars if possible. They exercised predatory pricing and tried to sell me the car for significantly more than was stated on their own website. They neglected to disclo More

by Thomas
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jason Decker
Jun 10, 2022 -

Right Honda responded

Thomas, due to current market conditions some of our inventory may have a market adjustment. Trade values are always subject to appraisal as we have no way of verifying condition until the vehicle is actually at the dealership. We are sorry we were not able to put a deal together for you and we wish you the best in your efforts to find a new vehicle. Matt W. - CR Mgr. - Right Honda

Jun 10, 2022 -

Thomas responded

Thanks for your replay. Issue is a bait and switch tactic to get people to the dealership.

May 30, 2022

Watch for deceptive business practices. I got an email from the dealer I work with that they want to buy my truck. A few weeks later I get an email about buying a new car at INVOICE. Accord More

by JR
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Kravetz
Jun 01, 2022 -

Right Honda responded

JR, we are sorry you are unhappy with the final pricing for the vehicle you were looking to purchase, you are correct we do not sell vehicles at invoice and we offer Scottsdale fair market value for trades. We wish you the best in your search for the best deal on the vehicle you want, please bring us your best offer and I am sure our team will be able to beat it. Matt W. - CR Mgr. - Right Honda

April 08, 2022

They charge over MSRP and very aggressive sales tactics. Expect fees and markups. And their favorite thing to say is are you buying this vehicle today without even telling you the price More

by Michael
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Apr 08, 2022 -

Right Honda responded

Michael, yes we are currently applying a market adjustment to MSRP on some models due to limited supply and increased costs. Our dealership sells cars and the staff will ask customers to purchase at some point during the interaction, we are sorry you found that inappropriate. Matt W. - CR Mgr. - Right Honda

Apr 08, 2022 -

Michael responded

There's a list of dealerships that are selling MSRP and a list of those who are not I hope you know

March 29, 2022

I have complained against this dealership before; however, Skylar called me and said that they have improved their service and to give them another try. I reluctantly agreed and asked for the out th More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skylar
Mar 28, 2022 -

Right Honda responded

JP, we are sorry you had such a frustrating experience with us. It does not appear that Skylar had the opportunity to make the adjustment in the price that you talked about over the phone before you left. Dealerships can be very hectic places and our staff can get tied up working with customers. I am sure that if Skylar was given the opportunity to get involved with making the deal for you, things may have ended up differently. It is not our intention to upset people and cause frustration, so we are very sorry the transaction did not work out and you left upset. Matt W. - CR Mgr. - Right Honda

Mar 28, 2022 -

JP responded

Then skylar should be better trained and ask for help BEFORE I made the trip. He and you should know better. This is pure dishonesty abusing the consumer.

Mar 28, 2022 -

JP responded

What I do not get is that how can you charge ridiculous market adjustments when the dealer cost has remained constant. The manufacturer Is not charging you market price adjustment. You are laughing all the way to the bank with pockets full of unjust cash markups. You are just xxxxxx the consumers! BUYERS BEWARE THE DEALERS COST HAVE REMAINED CONSTANT.

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