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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,934 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,934 reviews

August 04, 2023

Very practical service managers. Went out of their way to find a stolen mirror crown for my wife’s car. More

by danbarbw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tri nyugen
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Aug 07, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

Helpful
August 04, 2023

I like to make a deal with the right Honda and special with the Gary Kravetz. This is my fourth car I got from him More

by AMALAYEV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Helpful
August 04, 2023

Service was timely and competent. Service team did the work as promised and stayed in touch through the day. More

by DEBBIE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Aug 07, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Helpful
August 04, 2023

Brought my car in for a small warranty/recall issue with the software. Not a biggie. A PPI was performed on the car as is standard. I’m a bit skeptical that the rep told me all about these issues with m More

by ANTONI0.TAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Kravetz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Right Honda responded

Thank you for taking the time to provide your feedback regarding your recent visit to our dealership. We apologize for any confusion or frustration you experienced during your service appointment and subsequent interaction with our sales representative. We appreciate your honesty and understand your concerns regarding the communication of potential repairs during the service visit. It is certainly not our intention to treat our valued customers as "dummies" or employ sales tactics that may be perceived as manipulative. Our commitment to transparency and integrity is of utmost importance to us. In regards to the discrepancy between the reported issues and the pre-purchase inspection documentation, we apologize for any oversight on our part. We are currently reviewing our processes to ensure that all relevant information is accurately documented and communicated to our customers.

Helpful
August 04, 2023

Long time customer. Last service I had done, tech had to remove an inside body panel to access the fuel door sensor. The body panel was not put back on correctly as a hu More

by THEBANUCHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thornton, Bill
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Aug 07, 2023 -

Right Honda responded

Thank you for being a long-time customer and for taking the time to share your feedback with us regarding your recent service experience at Right Honda. We truly value your loyalty and are grateful for your continued trust in us. We sincerely apologize for the oversight that occurred during your last service visit, resulting in the improper reinstallation of an inside body panel. We understand how concerning and disappointing it can be to encounter such a visible gap in your vehicle's appearance, especially after relying on us for quality service. Please know that this incident does not reflect the level of service we aim to provide our customers.

Helpful
August 04, 2023

Good expereince in general. My salesman was quick and efficient and the entire process of trading in my vehicle and getting a new one went very well. The Service department is a More

by CPTNDAVIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meroon was very good
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Aug 07, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 04, 2023

Alan McKenna is wonderful to work with. Thanks Alan for all you've done for us! More

by wm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 07, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Helpful
August 04, 2023

I had an appointment at 8:45am and at 11+ told that my car was still waiting to get serviced. After another 3hrs i finally got the car back. More

by Perry Hansen
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Bonifatto
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Aug 07, 2023 -

Right Honda responded

We sincerely apologize for the inconvenience you experienced during your recent service appointment at our dealership. We understand that waiting for an extended period of time for your vehicle to be serviced is frustrating and not the level of service we aim to provide. We deeply regret that there was a delay in servicing your car, and we take full responsibility for the lapse in communication and service efficiency that led to this situation. Our team is committed to providing timely and efficient service to all our customers, and we acknowledge that we fell short in meeting your expectations. We have reviewed your feedback and are taking immediate steps to address the issues you encountered. Our service management team is working to enhance our appointment scheduling and workflow processes to ensure that situations like these are minimized in the future.

Helpful
August 04, 2023

Thank you so much for your attention, that was awesome! Definitely I will recommend you. More

by MARICRUZSANTOS68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Aug 07, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Helpful
August 04, 2023

I would highly recommend shopping with Right Honda. The team was professional and easy to work with. More

by Danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete
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Aug 07, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

Helpful
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