Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews
Call Service Center (480) 462-7683

1,227 Reviews of Right Honda - Service Center

Sort by
July 27, 2023

The representatives are never transparent with upfront service fees and recommend services that don’t align with second opinions outside of the dealership. In addition, my Honda Civic has a manufacturer A More

by TANYA.CASAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Jul 28, 2023 -

Right Honda responded

Thank you for taking the time to share your feedback about your recent experience at our dealership. We deeply apologize for any inconvenience or frustration you encountered during your visit. We value all customer feedback as it helps us improve our services.

July 27, 2023

Very kind patient on those hot days. . thank you so much Gibby and Jonathan. I will contact you anytime I have questions🙏🙏🙏🐢🐢🐢 More

by JHANMIRIMIRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Jul 28, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 27, 2023

The best service you can ever ask for, hands down the nicest people. Good quality More

by LUISANGEL.PEREZV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Jul 28, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 27, 2023

Pretty fast and easy service that was very affordable for me. Would definitely recommend using Honda for service. More

by absadelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle , Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Jul 28, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 27, 2023

The service was outstanding. I had no complaints. Kyle and his team do great work. More

by PEAK51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle T, Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Jul 28, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Toyota dealer.

July 26, 2023

Making things RIGHT, I was sure Right Honda was the best choice ever Thank you 😊 More

by JULJAMES0
Recommend Dealer
Yes
Employees Worked With
Matt D
Report | Print
Jul 27, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 26, 2023

Lacking integrity and honesty. Attempted to sell custom part they couldn’t define for a rattle in door. $395 I will not ever go back although I have purchased 3 vehicles from the More

by Rick.kinert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie
Report | Print
Jul 27, 2023 -

Right Honda responded

Thank you for sharing your concerns with us, and we appreciate your honest feedback about your recent experience at our dealership. We sincerely apologize for any disappointment and frustration you experienced during your visit. Maintaining the trust and satisfaction of our valued customers is of utmost importance to us, and it is disheartening to hear that we did not meet your expectations this time. We deeply regret any perceived lack of integrity and honesty in our dealings with you. Regarding the custom part suggestion for the rattle in your door, we understand how important it is to accurately diagnose and address any issues with your vehicle. It appears that we did not provide clear information about the proposed solution, and for that, we are sorry. Our team is committed to transparent communication and ensuring that customers have a thorough understanding of the services recommended. We are glad to hear that the rattle in your car disappeared when you picked it up, but we understand your frustration that it wasn't addressed during your visit. We will review our internal processes and procedures to ensure that our team provides comprehensive and accurate evaluations of any concerns you may have in the future.

Jul 27, 2023 -

Rick.kinert responded

A response to my review is great however I brought in another vehicle the day after and received the same treatment. Words are cheap therefore if you really care things would change. In addition you would reach out and attempt to make it right. Good luck with your future. You’re lucky, most people don’t do their research prior to arriving. I do. The second car was quoted at $1500 for a lock cylinder. I had a locksmith replace it in your parking lot after your team left my car open all night. $450 for a brand new ignition. Seriously. Pre-Covid your were great. Now…I am posting publicly to avoid you at all costs. Like I said, you’ve lost integrity and your team could care less about the consumer. Maybe they are more focused on their commissions. Good luck.

July 26, 2023

Fast service, got me in for same day appointment. Thank you so much for being prompt! More

by RYAN.CALLOZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Bonifatto
Report | Print
Jul 27, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 26, 2023

Had an issue with my tire pressure light coming on (and not going off for a while) just after I left the dealership. My rep, Truc Nguyen, emailed me to ask for an “excellent” rating and to let me know if I More

by suzannetuckey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Truc Nguyen
Report | Print
Jul 27, 2023 -

Right Honda responded

We sincerely apologize for the inconvenience you experienced with your tire pressure light after leaving our dealership. We understand how frustrating it can be to encounter an issue right after a service visit, and we regret that your concerns were not addressed promptly.

July 26, 2023

We have been doing business with Right Honda for many years. Sales people may come and go, but our service rep, Bill Thorton is a rock solid person who gets it done every time! He keeps his commitment an More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorton
Report | Print
Jul 27, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

1
...
45
46
47
...
123