Rivard Buick GMC

Purchase new vehicle from second generation salesman We purchased our first vehicle from Rivard in 2016 (Buick Regal) and were browsing for a second vehicle as well. The senior (Elton) Powell sold us ou We purchased our first vehicle from Rivard in 2016 (Buick Regal) and were browsing for a second vehicle as well. The senior (Elton) Powell sold us our Regal and he spoke a little about the SUV's and Trucks that Rivard offered. After the senior Powell retired he had his son (Benjamin Powell) contact us for any needs we may have in the future. So when my Xterra started giving me serious problems we started looking at SUV's, my wife suggested the GMC Terain. Glad she reminded me, I love it, it's perfect for my current needs. B. Powell did everything right and we were in and out within an hour. More

Oil change in and out without a hitch Everything was perfect. I dropped my keys in the early box and they called me saying all the service on my vehicle had been done. Everything was perfect. I dropped my keys in the early box and they called me saying all the service on my vehicle had been done. More

Very professional and organized. I was met quickly when I drove up and there seemed to be enough employees to take care of all customers in a quick and professional manner I was met quickly when I drove up and there seemed to be enough employees to take care of all customers in a quick and professional manner More

New tire Came in because my tire had a nail and had to replace it with a new one. Did a wonderful job in a timely manner. Came in because my tire had a nail and had to replace it with a new one. Did a wonderful job in a timely manner. More

Friendly & fast! I was greeted immediately. The representative was so kind and made me feel welcome. The oil change and tire rotation was completed within 90 minutes. I was greeted immediately. The representative was so kind and made me feel welcome. The oil change and tire rotation was completed within 90 minutes. More

Great Service Great job working on my GMC Sierra 1500. I was very pleased with the work and I was out of there in a short amount of time. Great job working on my GMC Sierra 1500. I was very pleased with the work and I was out of there in a short amount of time. More

Terrain Purchase Best experience ever! Ben Pugliesi was very professional and made the purchase of my new Terrain the most enjoyable car buying experience ever! I will Best experience ever! Ben Pugliesi was very professional and made the purchase of my new Terrain the most enjoyable car buying experience ever! I will recommend all of my friends! More

Efficient and quick! Service personnel was very kind and quick to help me get my vehicle in to be worked on. Just needed Oil change and 5000 mile check up ! Service personnel was very kind and quick to help me get my vehicle in to be worked on. Just needed Oil change and 5000 mile check up ! More

Easy transaction Called Ben to let him know we'd found a car on his lot that we liked. I told him my limits on what I was willing to spend and what my trade looked li Called Ben to let him know we'd found a car on his lot that we liked. I told him my limits on what I was willing to spend and what my trade looked like. I had shopped around price wise on other vehicles and knew the Buick Enclave Leather Edition was what my wife wanted. Gave him a time when we could meet up. My wife drove the new car and within a short time we had a deal. Got more money for my trade than any other dealership was willing to offer. Best part of the transaction was that Ben told us it would take a short time for the paperwork and that we could leave and then come back. He sent me a nice text to let us know it was ready and the car was prepped. I enjoy business with Ben because there are no games. There have been times when looking at some of their vehicles where we weren't in agreement on the terms or the price and we have had to walk away from the deal. No pressure and no hard feelings either way, just simple business. More

The best buying experience yet! We visited the dealership when we were in town checking on our new house. We immediately felt at ease with the salesman, Jose, who approached us. He w We visited the dealership when we were in town checking on our new house. We immediately felt at ease with the salesman, Jose, who approached us. He was not pushy and let us look around for a bit until we were ready. Since we knew what vehicle we were interested in prior to our visit it was a short period of browsing. We then moved into his office and began the "negotiation" progress. It was fairly stress free and it seemed as though the salesmen were empowered to make buying and selling decisions. This meant there weren't any awkward interactions with the sales manager. Jose was honest and upfront about everything, including the extended warranty, dealership information, car history, etc. It was great working with someone who cared about the customers needs and feelings. It truly showed when we began to talk while waiting for the paperwork to get printed and our discussions involved family, hobbies, and work. We will continue to frequent the dealership for future service and maintenance as a result. More