Rivard Buick GMC - Service Center

First oil change This was my first service experience after buying my Buick. I'd purchased the vehicle from a dealership about an hour away from home. The staff there This was my first service experience after buying my Buick. I'd purchased the vehicle from a dealership about an hour away from home. The staff there assured me that I could get service at a more convenient location. So when the readout for my Enclave reached "15% oillife remaining", I sought out Rivard. I met with Austin, who welcomed me in and assessed the car's present condition. She advised the car was due for an oil change and also recommended that the tires be rotated. Then she pointed me in the direction of the customer lounge! Overall, a very successful visit. More

Basic maintenance Timely and professional. Service writer Dan English is through and accurate. All work was accomplished on time and reviewed with me prior to payment. Timely and professional. Service writer Dan English is through and accurate. All work was accomplished on time and reviewed with me prior to payment. Would recommend Rivard GMC Buick to anyone looking for s relationship dealer. Allen Sosdian More

Brake fluid change Excellent service and great customer service. They did an awesome job on the services I needed and they did it very quickly. I will come back. Excellent service and great customer service. They did an awesome job on the services I needed and they did it very quickly. I will come back. More

Set appointment then they didn’t have part. Vehicle has s recall. I set appointment 2 weeks in advance and they were supposed to have thd part. After sitting In the waiting room for over an Vehicle has s recall. I set appointment 2 weeks in advance and they were supposed to have thd part. After sitting In the waiting room for over an hour and s half they said they didn’t have the part. This is the second time on a recall they have set an soookntmdng then didn’t have gf part. I called the GMAIL after leaving anc he said he dould look into it. Nothing heard since. Very disappointing not to mention a waste of leave time which could have been spent with my family. More

Sevice for my GMC 3500 I got a service and oil change for my GMC 3500 also washed and waxed. They did a excellent job on everything! They also gave me a loaner vehicle whil I got a service and oil change for my GMC 3500 also washed and waxed. They did a excellent job on everything! They also gave me a loaner vehicle while I was having this done. More

Excellent Always excellent when I go in to get my truck serviced. Everyone is helpful and very polite. My concern with my vehicle always get addressed and fixed Always excellent when I go in to get my truck serviced. Everyone is helpful and very polite. My concern with my vehicle always get addressed and fixed. More

Oil change I appreciate attention to detail. The turn around time was great. Excellent customer service! Very professional group. They listened to what I I appreciate attention to detail. The turn around time was great. Excellent customer service! Very professional group. They listened to what I needed and were very understanding. More

Service staff is amazing. Quick when you pull up to address your issues, keep you informed throughout so that you aren’t blindsided by anything and very pro staff is amazing. Quick when you pull up to address your issues, keep you informed throughout so that you aren’t blindsided by anything and very professional. More

Bad scenser I call with concerns of my passenger side blind spot scenser was not working. Called Troy, he got me right in. It was a little over an hour wait ( not I call with concerns of my passenger side blind spot scenser was not working. Called Troy, he got me right in. It was a little over an hour wait ( not bad ) and I wS on my way. Excellent all around service. More

Courteous. Fast. Helpful. They were very courteous, fast in getting my ticket written up for service. I had additional questions about my warranty and he took the time to look They were very courteous, fast in getting my ticket written up for service. I had additional questions about my warranty and he took the time to look up the information on my vehicle. Once my vehicle went in for service, I was out in about an hour. More