River Front Chrysler Jeep Dodge Ram
North Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Called to see if I can bring my car in for oil change they told me it would be ok and it would take 1 to 1 1/2 hours they took 1 hour . I was very pleased and the customer service was great! Thanks they told me it would be ok and it would take 1 to 1 1/2 hours they took 1 hour . I was very pleased and the customer service was great! Thanks More
I brought my new van in multiple times for a check engine light issue, after being told that the technician didn't know what the codes meant I was informed my car was probably safe to drive. A few days later light issue, after being told that the technician didn't know what the codes meant I was informed my car was probably safe to drive. A few days later, the light was on again, once again I was told it was probably safe to drive. A few minutes later I received a call saying new errors showed up when the screen refreshed and to bring the car back in. Another couple hours passed and I was informed the car was now un drivable. I was told I would receive a rental voucher while we waited for parts, but once again the story changed and the car is now safe to drive locally with no exact ETA on new parts, no loaner and no rental car. I think it's poor business practice to return a car to a customer that is not 100% drivable. I did not buy a brand new car to drive it locally, I expect to be able to drive any distance or receive a replacement car while I wait for parts. I understand that the parts are on backorder, I am frustrated with expecting to me accept a car that is not 100% drivable (drivable locally is not 100%) with no acceptable replacement. More
Sales Manager Dave sold me a jeep 9 years ago and when I contacted him for another purchase he matched me with John Provenzano. It was a perfect match. John did an excellent job in working with me ordering contacted him for another purchase he matched me with John Provenzano. It was a perfect match. John did an excellent job in working with me ordering my new jeep. He was friendly, professional and knowledgeable. I will definitely do business with River Front again because of the staff I worked with. Thank you Dave, John and Business Manager Marilyn. More
Straightforward. No gimmicks. No unnecessary add ons or hidden fees. Documentation fee top notch. Filled up gas tank and prepped car still at closing time. hidden fees. Documentation fee top notch. Filled up gas tank and prepped car still at closing time. More
Jeff Racine in Service is very friendly, extremely patient, communicative, and was able to care for me from start to finish in one visit. He put me at ease and answered and explained any questions or patient, communicative, and was able to care for me from start to finish in one visit. He put me at ease and answered and explained any questions or issues I had. I brought my Jeep in for routine maintenance and ended up having to do some impromptu brake and rotor work - which he was able to have the team accomplish during the same visit and with a great price! I will be returning to him and River Front for my future maintenance needs. Thanks to you and the service team! More