
Rivera Toyota of Mt. Kisco
Mt Kisco, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 2:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Outstanding service! This dealership is very fast, friendly, and dependable. Anytime I need service or have any questions this is the place to go. Mark Anderson is extreme This dealership is very fast, friendly, and dependable. Anytime I need service or have any questions this is the place to go. Mark Anderson is extremely reliable, knowledgeable, and cares about his customers! More
Great service I really appreciated the warm welcome and professional service provided by Vilma on 8/11/18. I was promptly greeted and entered into the system for my I really appreciated the warm welcome and professional service provided by Vilma on 8/11/18. I was promptly greeted and entered into the system for my first service visit. Best Regards, Daemion More
Great experience Excellent and fast service; Mark took my car right away upon arrival and explained everything that was done to the vehicle after the service inspectio Excellent and fast service; Mark took my car right away upon arrival and explained everything that was done to the vehicle after the service inspection. More
Wonderful customer service Mark was very attentive and went above and beyond to make sure my visit to the service department was painless and enjoyable. There couldn’t have bee Mark was very attentive and went above and beyond to make sure my visit to the service department was painless and enjoyable. There couldn’t have been a more pleasant experience. Thank you!!! More
Excellent the attention is very good. The staff that work thera are very friendly. Overall they work very quickly and would definitely recomend to go there the attention is very good. The staff that work thera are very friendly. Overall they work very quickly and would definitely recomend to go there More
Poor salesmanship We visited once and waited for 20 minutes, everyone was too busy to see us. We visited a second time and got Aldo. He was nice, and took us around to We visited once and waited for 20 minutes, everyone was too busy to see us. We visited a second time and got Aldo. He was nice, and took us around to see the Rav4s, but did not explain in a clear way what was different about each trim level. We got into a Rav4 to test drive and the fuel tank was below empty. He then took us to another car, which we waited in for 10 minutes, but he couldn't get the keys. We then moved to a third car, which ALSO had a fuel tank that was below empty. More
Service is excellent, Having recommended service dine, then I get a calll saying they don’t think it needs it even though it is due. Looks in excellent condition.... rather Having recommended service dine, then I get a calll saying they don’t think it needs it even though it is due. Looks in excellent condition.... rather than charging me for unneeded service. Saved money and I would never have known the difference. They have always been very honest. More
21st Century Service Everything is done very professionally with the customer in mind. Ronnie Odegaard is wonderful. He explains my choices in an understandable and under Everything is done very professionally with the customer in mind. Ronnie Odegaard is wonderful. He explains my choices in an understandable and understanding way. He gives me options. He knows me by name. I sat and waited and had a bagel and a cup of coffee in their nice waiting area. I was asked if I needed water or anything else. More
Real "Service" Center This was my first service experience at Rivera Toyota and was impressed with Mark's courtesy and respect; a true professional at customer service. Ma This was my first service experience at Rivera Toyota and was impressed with Mark's courtesy and respect; a true professional at customer service. Mark kept me informed during my less than one hour wait in a comfortable waiting room. After discovering Rivera Toyota in Mt. Kisco, I will NOT return to the more convenient location I've been used to for years. Going to Mt. Kisco is worth the extra miles! More
Mark in Service #1 Mark was a breath of fresh air in a situation that took our breath away! $407 to replace a lost fob????!!!!!! I think it is insanity to have t Mark was a breath of fresh air in a situation that took our breath away! $407 to replace a lost fob????!!!!!! I think it is insanity to have to pay such an exorbitant amount of money for replacing a fob. Mark’s warm and friendly disposition immediately put us at ease and helped alleviate some of the anguish in this situation. He was an absolute pleasure and went out of his way to make us feel like we were valuable and cared for. He is an exceptional asset to your dealership. More