Rivera Toyota of Mt. Kisco

Great experience getting my first new car! My Sales Rep, Cynthia Rojas, made my first experience purchasing a new car a very special one! She was very kind, helpful, enthusiastic, patient, and My Sales Rep, Cynthia Rojas, made my first experience purchasing a new car a very special one! She was very kind, helpful, enthusiastic, patient, and considerate. She walked me through every step of the way! Liam Tully also went out of his way to help and was very personable! Lenny Lombardo helped me through the financing of the car! He was patient. More

Great Customer Service Liam Tully turned a misunderstanding into a very worthwhile buying experience! He worked diligently and professionally to make two parties who wanted Liam Tully turned a misunderstanding into a very worthwhile buying experience! He worked diligently and professionally to make two parties who wanted the same car at the same time very happy customers. More

Acknowledgement for Outstanding Customer Service! After looking on Cargurus.com, I saw the vehicle I wanted and Rivera Toyota had it. I emailed the dealer through Cargurus.com and the next morning N After looking on Cargurus.com, I saw the vehicle I wanted and Rivera Toyota had it. I emailed the dealer through Cargurus.com and the next morning Nicole from Business Development called me to set up an appointment with Diana Mitchell for Saturday morning. Upon arrival, everyone at the dealership greeted my friend and I with a smile, cold water and coffee. After discussing the vehicle I was interested in, Diana took us out for a test drive and afterwards put a great lease deal together for the vehicle. I had some additional questions and she immediately got the General Manager, Liam Tully, involved and we were able to quickly close the deal. Prior to pick up and on the day day of delivery, the Finance Manager, NancyIsabella Sciortino, thoroughly answered all of my leasing questions and made the transaction as seamless as possible with complete transparency. Diana then took me over to the service department and introduced me to Mark Anderson who answered any future service related questions. This has been the best car buying/leasing experience from a dealer I have ever had. I highly recommend this dealership to others! More

The Best Got Even Better I had bought and had serviced three new cars from the same dealer over a period of about eighteen years. When they changed ownership, I had some conc I had bought and had serviced three new cars from the same dealer over a period of about eighteen years. When they changed ownership, I had some concern that the service might not be as good as it had been. Remarkably, it was even a bit better. In addition to quality of the service before, a car wash with each service appointment and a loaner if necessary were added. Many of the service advisors and mechanics I knew were happily still working there. Service advisors were knowledgeable, helpful, and articulate. Today in 95 degree heat and high humidity, my car wouldn't start in the parking lot of a department store. I called them and they sent a car to pick me and my daughter up, drove us to their service center, drove us home while the repair was being done, towed my car to their service center, diagnosed the problem, and did the necessary repair all in about two hours, all this on a Saturday afternoon!, Rivera Toyota of Mt. Kisco is a magnificent rarity. More

AWESOME DEALERSHIP I went in to trade my 2013 rav4 lease that I got at another dealership. I came out with a new 2016 camry. They took really good care of me; I felt lik I went in to trade my 2013 rav4 lease that I got at another dealership. I came out with a new 2016 camry. They took really good care of me; I felt like I was part of their family. They got me out of my lease early and did the right thing for me. I can say for the first time with my experience dealing with other dealerships, I felt like I was dealing with good, honest and professional people. More

Treated like a client. I bought a RAV 4 from Joseph Loschiavo. He was one of the best car salesmen I have ever dealt with. Calm, very nice. No high pressure. Most of all h I bought a RAV 4 from Joseph Loschiavo. He was one of the best car salesmen I have ever dealt with. Calm, very nice. No high pressure. Most of all he listens. Look forward to buying from him in the future. Nancyisabella Sciortino, the finance director, tried her best to give me the best warranty i could get at a great rate. After finalizing the deal, I returned home and realized I wanted to change a couple of things. After I signed the contract. I called Nancy, she let me know that she would hold the paper work, till I return from vacation. She did, we finalized the new price and paper work in 15 min's. She was a woman of her word. Thanks for the Customer Support. Jimmy Poster More

Great Dealership This is the 2nd car my Family has purchased from this Dealership. I have always found them to be extremely helpful and professional from the moment y This is the 2nd car my Family has purchased from this Dealership. I have always found them to be extremely helpful and professional from the moment you walk in the dealership. More

Great Service ! I am very comfortable and trust that bringing my 2014 4Runner to Rivera Toyota is going to be a positive experience. Can't say enough about Debra Mon I am very comfortable and trust that bringing my 2014 4Runner to Rivera Toyota is going to be a positive experience. Can't say enough about Debra Mona Dickson and Ronald Odegaard.. I have known them for over 11 years and consider them trustworthy friends. Would definitely recommend servicing your Toyota here. They are always so nice and never recommend any repair that isn't necessary... More

Thank you went for rebate service. fast. Ronald was pleasant and helpful. repair done in timely fashion and they even washed the car inside out. Even the men o went for rebate service. fast. Ronald was pleasant and helpful. repair done in timely fashion and they even washed the car inside out. Even the men outside were friendly More

Customer Friendly We took our Scion in for an oil test and could't have been more pleased with the competence and pleasant environment at Rivera Toyota. The customer wa We took our Scion in for an oil test and could't have been more pleased with the competence and pleasant environment at Rivera Toyota. The customer waiting room was clean and efficiently stocked with beverages and nibbles. As it was our first visit there, we didn't know any of the employees but we were assisted by Ronald Odegaard. He was very knowledgeable about our issues and didn't mind at all taking the time to explain everything until we understood the problems. Many auto mechanics do not want to take that time even though that should be part of the service. I definitely recommend Rivera Toyota for an efficient and pleasant experience. More