Rivera Toyota of Mt. Kisco

great experience, quick and professional service. This dealership became rivera toyota about two weeks ago and so when my mom was ready to get a new car I figured we would give it a try. Before when i This dealership became rivera toyota about two weeks ago and so when my mom was ready to get a new car I figured we would give it a try. Before when it was toyota north it was awful, higher prices than any other toyota dealer and just run down in general. In two weeks the dealership looks much better, has a seating area with snacks and water while you wait. Very friendly to kids; no one likes having to take their kids car shopping, but it was wonderful that our sales person George Paonessa was ready with two coloring books and crayons to keep them occupied. George was very professional, thorough, and not pushy at all. He went through everything with my mother so she can understand every aspect of a lease (as it is her first lease experience). He also patiently went through all of the different models of the car and explained what features each had. He asked relevant questions to get a sense of the driver to match them with the perfect car and features. The managers Liam Tully and Angelo Formisano that calculated the pricing were very fair, I didnt feel like there was much negotiating necessary, there were no games like at some dealerships where they first quote very high and if you complain they will take a little bit off, and so on. During the finance portion of the purchase we met with Alan Nadler and he was very knowledgable and remedied any problems quickly and easily. I have leased many cars personally and this was hands down the fastest most pleasant experience I have had... and it wasnt even for me! It was 4 hours start to finish, and that included test driving, looking at four different models, the credit process etc. they installed a remote starter and the car was ready the next day. Pickup was very smooth, in and out in 30 mins. George even had the car running so it wouldnt be scolding hot when my mother was ready to drive off the lot. The plates were transferred before we finished signing paperwork and George helped transfer all of my mothers belongings to her new car and that was it! I have had experiences at other dealerships where pickup was 2 1/2 hours long! More

Top Notch Dealership! Our sales rep. George Paonessa was professional, friendly and accommodating. The Rivera Team goes out of their way to get you what your looking for a Our sales rep. George Paonessa was professional, friendly and accommodating. The Rivera Team goes out of their way to get you what your looking for and makes the whole process run smoothly without waiting for hours and hours. I'm now driving the Corolla I wanted and couldn't be happier! Big thumbs up...we will be coming back! More

First Class Service I must give this dealership my highest recommendation. They have earned it. Kevin and Angelo made me feel like I was their top priority for the day. I must give this dealership my highest recommendation. They have earned it. Kevin and Angelo made me feel like I was their top priority for the day. It is easy to see that the employees at this dealership take pride in their work. This is a very clean facility with highly motivated people who know how to treat customers. My car was serviced ahead of schedule and it was done with a smile. I will return. THANK YOU :) More

Feels like Family I have been going to this dealership for 10 years.. I trust them, I know the service advisers and they know me.. They will not try to hard sell anyth I have been going to this dealership for 10 years.. I trust them, I know the service advisers and they know me.. They will not try to hard sell anything ever... they only advise and never feel pushed into anything... They are friendly and knowledgeable. I have had emergencies and they have been there 100 % to help me... Biggest thing is comfort level is there.... I highly recommend... More

Air bag replacement Ever since the purchase of this car in 2003, Toyota North has always delivered the best of service beginning with the answering of the phone, check in Ever since the purchase of this car in 2003, Toyota North has always delivered the best of service beginning with the answering of the phone, check in, fixing the problem, accurate billing estimates and final checkout. More

Priuslover I have always had my Prius serviced at what is now Rivera Toyota, what used to be Toyota North. Just had my second 90,000 mile service. another words I have always had my Prius serviced at what is now Rivera Toyota, what used to be Toyota North. Just had my second 90,000 mile service. another words the car has 181,000 miles. runs like a top. Car was ready when promised. Best car I ever owned. More

long history of wonderful service In over 30 years, purchasing cars and having them serviced, nothing but excellent experiences. Nice people, first-rate service, honest, fair, extend t In over 30 years, purchasing cars and having them serviced, nothing but excellent experiences. Nice people, first-rate service, honest, fair, extend themselves to help. Always on time. Accurate estimates about both cost of service and time to complete it. I wouldn't take my business anywhere else. More

15,000 mile service No hassle with appointment. Valet service. Sign in took less than 5 minutes. Service took less than 1 hour. Coffee & bagels available (complimentary). No hassle with appointment. Valet service. Sign in took less than 5 minutes. Service took less than 1 hour. Coffee & bagels available (complimentary). P.R. person promoted several types of deals on new cars without pressure. Total experience was topped off with a free car wash. Spent about 90 minutes at the dealership. I highly recommend Rivera Toyota and their service pros. More

New truck purchase Alan Nader and Aldo Maldonado were excellent at their perspective occupations they both were able to streamline the process. From the time I walked Alan Nader and Aldo Maldonado were excellent at their perspective occupations they both were able to streamline the process. From the time I walked into the dealership to the agreed upon purchase price took about forty minutes. More

Great buying experience We had a great experience. Bob Boyle was great, particular in negotiating without being obnoxious, and walking us through the use of the Highlander's We had a great experience. Bob Boyle was great, particular in negotiating without being obnoxious, and walking us through the use of the Highlander's various features. Thank you Bob! More