Rivera Toyota - Service Center

Good service and communication - very quick and the price was right - was in and out quickly and efficiently and kept informed at each step of the process was right - was in and out quickly and efficiently and kept informed at each step of the process More

I had to ask valet parking attendant to put on a mask Rivero promised loaner cars. I had to sit and wait. Unacceptable. False advertising mask Rivero promised loaner cars. I had to sit and wait. Unacceptable. False advertising More

I was very dismayed to learn that paying by credit card would incur a finance charge. Customers should be informed prior to their visit about this policy! would incur a finance charge. Customers should be informed prior to their visit about this policy! More

Everything was fine. My car was taken care of in about an hour. I have no complaints. The hardest thing is to write twenty-five words. an hour. I have no complaints. The hardest thing is to write twenty-five words. More

Service Dept. is very nice and professional. They explain everything very well. The waiting room is roomy and refreshments are available. I never believed in taking my car to the dealer for service explain everything very well. The waiting room is roomy and refreshments are available. I never believed in taking my car to the dealer for service, but Rivera Toyota is very welcoming and makes sure their vehicles are running safely and efficiently. More

Thanks again for an exceptional service and wonderful customer experience! Rivera Toyota overall, has the best employees with the best attitude and care for your vehicle!! Thanks customer experience! Rivera Toyota overall, has the best employees with the best attitude and care for your vehicle!! Thanks More

Would have been a 5 star review except the management has chosen to add a 3.99% service fee if you pay with a credit card. All my business service and sales will go elsewhere from now on. chosen to add a 3.99% service fee if you pay with a credit card. All my business service and sales will go elsewhere from now on. More

My Service rep was excellent! He helped in making sure my vehicle was up to date on all maintenance and gave me an idea of services to plan for in the future, which allows me to budget for them. I have n my vehicle was up to date on all maintenance and gave me an idea of services to plan for in the future, which allows me to budget for them. I have not brought my car anywhere else because the service dept at Riveria Toyota has been honest and the service team works with me to ensure the car is safe and work is scheduled to allow for my expense budget. More

Extremely professional service, really appreciate the communication on points of service before it is preformed. The staff is delightful, this is obviously a great place to work! communication on points of service before it is preformed. The staff is delightful, this is obviously a great place to work! More

I'm fortunate to have such a respectful, knowledgeable, professional dealership in Westchester County. Thank you. My service rep. Vilma Aurich is probably the best service rep. in N.Y.S. She is always professional dealership in Westchester County. Thank you. My service rep. Vilma Aurich is probably the best service rep. in N.Y.S. She is always helpful and very diligent with all she does. More