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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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August 02, 2021

Always great service when I come here. This is my second time dropping my car off for routine maintenance that comes along with my Toyota Care Plan. More

by erikvietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

always on time, clean and great service!they always always on time, clean and great service! they always contact me in advance telling me service is required via text fourth Toyota I have purchased More

by TerriR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Good first experience - I waited for my car and was about 2 hours. Not bad, I guess considering how busy they are, but will drop off and return later next time. More

by LoriT
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

EVERYONE WAS HEPFUL, COURTEOUS, AND PLEASANT. THANK YOU I DO NOT WISH TO WRITE 25 WORDS, MUCH HAPPIER NOT HAVING TO DO SO TO GET THIS DONE More

by SUZROTH6796
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
August 02, 2021

Vilma, our service advisor, was super helpful and knowledgeable. It was convenient to be able to get a loaner. Check in was easy. Thank you. More

by FISHERTEACH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Clear explanation of the service that needed to be done, and it was done in a timely manner. Very good overall experience from beginning to end. More

by jrhiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
August 02, 2021

The valet parking was helpful, The waiting room was clean and comfortable/ the service was efficient and quick. Sorry, Debbie Headen no longer works there to greet me. Overall a great service facility. More

by RAHODDERMD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Check in was quick and easy. In the many years I have brought my cars to the dealership, I have always been happy with the service. More

by MHATTASC
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Pleased with their service. I came for my inspection of which went very well. It was the first time I had it done and the only issue I had was it took longer than I expected. I had to call them (while in w More

by sgreenwald2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Mona Dickson, Mike Kaminski
July 30, 2021

I had to wait 2 hours for an oil change. I watched my car sitting outside for most of it before I called the Service Manager, who got it in and done in 20 minutes. NOW, I have to drop my car off AGAIN More

by rockyback2ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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