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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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July 29, 2021

Clean organized staff friendlyThe snack drink area was Clean organized staff friendly The snack drink area was not stocked and that was a disappointment Oil change took 1.5 hour All in all it was ok. More

by catiecp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
July 29, 2021

I have been consistently pleased with the friendly and efficient service I have received at Toyota Riviera. I do miss the days when they used to wash the car! More

by lorihorowitz1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Nice services. I would definitely recommend people come here for any services. People here are friendly and responsible. it is a nice experience. Thank you. More

by samsuntw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
July 27, 2021

I'm a little annoyed that I still have the Maintenance Required flashing on my dashboard and when I called I was told to come in again - or just google it to turn it off. Why can't you walk me through how More

by CHRISSY.BANNER
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
July 26, 2021

Good experience. Quick and speedy work. Lots of availability for appointments. Vilma communicated the price, updated estimates, and timing throughout the process. Will return again. More

by ToytotaTime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

The location is convenient and it was easy to schedule an appointment. Reminded me that I have a recall service that needs to be scheduled. More

by bunny.des
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
July 26, 2021

Great friendly service. Appreciated the thorough explanation of what the work involved. The availability of the Toyota loaner made things a lot easier. Vilma was great, thanks! More

by elsonho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2021

I love bringing my car here - it’s always easy to get an appointment, customer service is friendly and straightforward. This is the best service department I’ve ever worked with in all of my experience with More

by nanita.cranford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
July 23, 2021

I went for the 20,000 mile servicing and inspection. It went smoothly, there were no add on costs, and all I had to pay for was the $37 for NYS inspection. More

by joshbruch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
July 23, 2021

Easy to schedule, service was good and in time. Otherwise, I think it’s silly to have a minimum number if words do complete a survey. I suspect many people abandon the survey for that reason. More

by tadmartin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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