2,118 Reviews of Rivera Toyota - Service Center
This dealership and service department always make it easy and convenient for me to get my car serviced, and I always leave extremely confident that the work was done correctly. easy and convenient for me to get my car serviced, and I always leave extremely confident that the work was done correctly. More
Always responsive. Always polite. Always professional. I am a return customer to Rivera Toyota and would return again for the all the qualities I’ve mentioned. Our salesman John Rossi is the best. The servi am a return customer to Rivera Toyota and would return again for the all the qualities I’ve mentioned. Our salesman John Rossi is the best. The service department is also aces! More
The employees are friendly and knowledgeable .The service is quick and efficient. I've been a customer for many years at this dealership and I'm very pleased with Rivera, is quick and efficient. I've been a customer for many years at this dealership and I'm very pleased with Rivera, More
They listen to what was happening with the car and did everything they could to make sure I left happy—excellent service and communication. The place to go! everything they could to make sure I left happy—excellent service and communication. The place to go! More
Honestly mike was cool but kept calling wrong phone number but very nice but the thing that upset me was car was filthy and I brought it in clean and smelled like gas bad still does a little number but very nice but the thing that upset me was car was filthy and I brought it in clean and smelled like gas bad still does a little More
I dropped off my truck for a state inspection which went smoothly. I then went inside and was called by Mike. In addition to the state inspection, I explained to him that there was an awful buzzing sound smoothly. I then went inside and was called by Mike. In addition to the state inspection, I explained to him that there was an awful buzzing sound coming from under the dash and that I was having a problem with a license plate cover. As part of the inspection, they resolved both other issues, explained to me the reason for the buzzing noise (which they resolved) and I was on my way. More
We had a recall on our car. When the part came in they notified us, gave a loan car so we could continue our day and not have to wait . When we picked up the car they had even cleaned our car! All the peo notified us, gave a loan car so we could continue our day and not have to wait . When we picked up the car they had even cleaned our car! All the people we dealt with were nice and kept us informed. More
I called because my Prius wouldn’t start for the second time even though AAA HAD given it a charage. I called the service dept. to say I would have it charged again and bring it in. Very quickly, I got a r time even though AAA HAD given it a charage. I called the service dept. to say I would have it charged again and bring it in. Very quickly, I got a return call from Tom saying I could have it towed and they would send it back when ready so I wouldn’t have to wait there for however long and during Covid times. I was so relieved. Mike took excellent care of my car and of me. I so appreciate the work and attention. More
service was good and fast. they are always honest with the time to complete and always willing to give me a ride back and forth if it's going to be a long wait. the time to complete and always willing to give me a ride back and forth if it's going to be a long wait. More
I don't know about these guys, i'm on the fence about this review. I asked for a car wash when I got an oil change. I can't even see through my driver side window. It's so bad I think I need to bring i this review. I asked for a car wash when I got an oil change. I can't even see through my driver side window. It's so bad I think I need to bring it back. Its got like a soap film on it. Also asked them to check my brakes during my last oil change and they said they looked new. This oil change (one after), i had to replace not just my pads but my rotors too? How does that happen in 5k miles? Since I dropped my car off at 9:30am and it was finished just before 5p, they did pick me up since I no longer had a ride there. The gentleman was super nice during the ride. I want to love them because they are so close but I just don't right now. More