2,118 Reviews of Rivera Toyota - Service Center
Service was great, the communication during my wait was perfect, no complaints about service here. I will be coming back to this location for my next service appointment. perfect, no complaints about service here. I will be coming back to this location for my next service appointment. More
Service is great - and so is the staff. I am particularly annoyed, however, at the absurdly high fee for credit card usage. In this day and age, Rivera should be working with a service that bundles charges s annoyed, however, at the absurdly high fee for credit card usage. In this day and age, Rivera should be working with a service that bundles charges so their cost of accepting credit cards is lower. More
Employees are friendly and respectful and they what their doing.Mike explained to me that if I use my credit card I will be charged with customer fee. doing.Mike explained to me that if I use my credit card I will be charged with customer fee. More
Vilma is the best. thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you More
I have been taking my Prius there since 2013 and they have taken great car of my car. I like the feature that you get texts and can text back for updates. have taken great car of my car. I like the feature that you get texts and can text back for updates. More
Appointments are quick and easy. First greeting is helpful. Always courteous, helpful and knowledgeable. Waiting area is clean and bright. Hopefully, one day, bagels and coffee can be provided agai helpful. Always courteous, helpful and knowledgeable. Waiting area is clean and bright. Hopefully, one day, bagels and coffee can be provided again. Thank you More
Quick service call for tyre rotation and review. Great service with a smile. Visit later exactly as long as promised and communication was excellent both before and afterwards. service with a smile. Visit later exactly as long as promised and communication was excellent both before and afterwards. More
Great experience! Thanks for all the information and the exepient service! Vilma was very personable and did a great job explaining the issues and my options that were available. exepient service! Vilma was very personable and did a great job explaining the issues and my options that were available. More
Normally the service group is decent to work with (although expensive AF but that's partially due to Westchester County priceses). This time they seemed totally bent out of shape over a late arrival. (although expensive AF but that's partially due to Westchester County priceses). This time they seemed totally bent out of shape over a late arrival. Mike, Vilma, and Ronnie are great. Maybe avoid everyone else. I sent a note to the service manager but haven't heard back. More