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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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February 15, 2021

Service was great, the communication during my wait was perfect, no complaints about service here. I will be coming back to this location for my next service appointment. More

by rfbeglane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
February 15, 2021

Always the best! Been going to this dealer for years to service all four of my Toyota’s Service and parts always accommodate my needs More

by DEBS528971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Mona Dickson
February 15, 2021

Service is great - and so is the staff. I am particularly annoyed, however, at the absurdly high fee for credit card usage. In this day and age, Rivera should be working with a service that bundles charges s More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
February 15, 2021

Employees are friendly and respectful and they what their doing.Mike explained to me that if I use my credit card I will be charged with customer fee. More

by rsal755763
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Kaminski
February 12, 2021

Vilma is the best. thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank you . thank More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

I have been taking my Prius there since 2013 and they have taken great car of my car. I like the feature that you get texts and can text back for updates. More

by cdounn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Appointments are quick and easy. First greeting is helpful. Always courteous, helpful and knowledgeable. Waiting area is clean and bright. Hopefully, one day, bagels and coffee can be provided agai More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2021

Quick service call for tyre rotation and review. Great service with a smile. Visit later exactly as long as promised and communication was excellent both before and afterwards. More

by Dave P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Great experience! Thanks for all the information and the exepient service! Vilma was very personable and did a great job explaining the issues and my options that were available. More

by abayo95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Normally the service group is decent to work with (although expensive AF but that's partially due to Westchester County priceses). This time they seemed totally bent out of shape over a late arrival. More

by JMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Odegaard, Mike Kaminski
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